CEO of the Pharmacy Account — Strategy & Ops (Remote)

Alchemy Health, Inc.; United States; Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

Remote-first culture

4% 401(k) company match

Comprehensive medical, vision & dental

Unlimited PTO/DTO with manager sign‑‑)

Job summary

Alchemy Health, Inc. is seeking a Manager, Pharmacy Strategy & Operations to own the end-to-end account outcomes for a portfolio of in-house pharmacy partners. This role is more GM-like than a traditional CS role, acting as the CEO of the account.

You will drive financial and operational performance, coordinate cross-functional teams, ensure compliance, and proactively address risks while scaling strategic growth. Remote role in the United States with a competitive compensation package.

Qualifications

• 4–8+ years in operations, healthcare services, consulting, pharmacy operations, customer success, or relevant cross-functional ownership role.
• Experience in 340B, pharmacy operations, retail or clinical pharmacist experience, public health, or regulated healthcare environments preferred but not required.
• Strong analytical instincts and ability to translate data into action.
• Demonstrated ability to manage complex client relationships with multiple stakeholders.
• Ability to coordinate cross-functional teams without direct authority.

Responsibilities

• Serve as the primary owner of client relationships from Day 1 post-signing through launch, ramp, and long-term growth.
• Ensure seamless coordination between Sales, Implementation, Compliance, and Operations.
• Own account-level performance across revenue, capture rate, profitability, forecast adherence, and operational pacing.
• Identify and diagnose performance gaps and implement necessary solutions.
• Partner with Finance to monitor trends, reconcile anomalies, and implement corrective actions.
• Influence clinic leadership when operational changes are required to meet financial targets.
• Translate complex data into polished, decision-ready outputs for clients.

Skills

Analytical thinking

Data-to-action

Cross-functional leadership

Client relationship management

Financial literacy

Pattern recognition

Influence without authority

Tools

EMR systems

Job description

Alchemy Health, Inc. is seeking a Manager, Pharmacy Strategy & Operations to own the end-to-end account outcomes for a portfolio of in-house pharmacy partners. This role is more GM-like than a traditional CS role, acting as the CEO of the account.

You will drive financial and operational performance, coordinate cross-functional teams, ensure compliance, and proactively address risks while scaling strategic growth. Remote role in the United States with a competitive compensation package.