Centralized Scheduler: Patient Access & Scheduling

Southcoast Health; Fairhaven (MA); On-site; USD 26,000 - 41,000; Part time

Benefits offered by this job

Competitive pay and comprehensive bene

Generous earned time off

403B retirement plan with companymatch

Tuition assistance / Federal loan Forg

Professional growth opportunities and

Employee wellbeing Program

Job summary

Southcoast Health is seeking a Centralized Scheduler for a 32-hour day shift at the Southcoast Business Center in Fairhaven, MA. The role involves scheduling, pre-registration, and coordinating with OR and ancillary departments to ensure seamless patient flow.

Ideal candidates have an Associate degree, Medical Terminology certification, and experience in healthcare revenue cycle; strong customer service and payer portal skills are essential.

Qualifications

• Associates Degree in a related field or equivalent combination of education and experience is required; Bachelors Degree preferred.
• Certificate in Medical Terminology is required.
• Coding experience is preferred.
• Strong keyboard skills with the ability to type 40 words per minute.
• Proven exceptional customer service skills.
• Ability to communicate with physicians, patients and third-party payers.
• Proficient with navigating multiple payer portals and web-based tools.
• Over three years of healthcare experience focusing on revenue cycle activities is preferred.
• Medical Terminology Certificate preferred.

Responsibilities

• Enter orders, scheduling/cancelling/rescheduling appointments and surgeries.
• Complete a full pre-registration including documenting demographic and verifying insurance information.
• Determine patient liability prior to service on self-pay and out of network patients by creating estimates and notifying patients of potential liability.
• Obtain required prior authorization for out of network payers prior to scheduling.
• Monitor for Medical Necessity compliance and Status C review on surgical cases.
• Work closely with OR and Ancillary departments to ensure continuity of care and avoid scheduling conflicts.
• Knowledgeable in CPT & ICD10 coding for medical necessity requirements.

Skills

Customer service

Communication

Typing 40 wpm

Payer portals proficiency

Healthcare revenue cycle

Education

Associate degree in related field

Bachelor’s degree preferred

Medical Terminology certificate

Tools

Payer portals

Job description

Southcoast Health is seeking a Centralized Scheduler for a 32-hour day shift at the Southcoast Business Center in Fairhaven, MA. The role involves scheduling, pre-registration, and coordinating with OR and ancillary departments to ensure seamless patient flow.

Ideal candidates have an Associate degree, Medical Terminology certification, and experience in healthcare revenue cycle; strong customer service and payer portal skills are essential.