Central Scheduling Coordinator (Day Shift)

South Shore Health; Norwell (MA); On-site; USD 25,044 - 33,709; Full time

Job summary

South Shore Health in Norwell is seeking a contact center representative to manage inbound calls. Key responsibilities include scheduling patient appointments, collecting demographic information, and responding to inquiries efficiently.

This full-time role requires excellent communication and computer skills, with a work schedule from Monday to Friday, 8:30 a.m. to 5:00 p.m. Compensation ranges from $18.18 to $24.47 per hour depending on experience.

Qualifications

• 1 year medical office experience is required.
• Must demonstrate proficiency with electronic systems and software.

Responsibilities

• Schedule patient appointments according to provider templates.
• Register new patients and maintain their records.
• Assist with rescheduling appointments as needed.
• Answer inbound calls courteously and helpfully.

Skills

Verbal and written communication skills

Computer skills

Interpersonal skills

Organizational skills

Detail-oriented

Education

High school diploma or equivalent

Two years of college (preferred)

Tools

Epic electronic medical record system

Job description

South Shore Health in Norwell is seeking a contact center representative to manage inbound calls. Key responsibilities include scheduling patient appointments, collecting demographic information, and responding to inquiries efficiently.

This full-time role requires excellent communication and computer skills, with a work schedule from Monday to Friday, 8:30 a.m. to 5:00 p.m. Compensation ranges from $18.18 to $24.47 per hour depending on experience.