Centralized Scheduler - Hybrid, Patient Access & Revenue

Southcoast Health System; Fairhaven (MA); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

403B retirement plan with companymatch

Tuition assistance / Federal Loan Forg

Professional growth opportunities

Job summary

Southcoast Health is seeking a Centralized Scheduler to join our team at the Southcoast Business Center in Fairhaven, MA. The role supports scheduling and pre-registration for procedures, coordinating with OR and other departments, and ensuring accurate insurance verification and patient liability estimates.

Ideal candidates will have an Associates Degree in a related field, a Certificate in Medical Terminology, and familiarity with CPT/ICD10 coding.

Qualifications

• Associates Degree in a related field or equivalent combination of education and experience is required.
• Certificate in Medical Terminology is required.
• Knowledge of CPT & ICD10 coding is preferred for medical necessity requirements.

Responsibilities

• Enter and schedule patient appointments and surgeries, including pre-registration with demographic and insurance data.
• Determine patient liability for self-pay and out-of-network services and communicate it to patients.
• Obtain required prior authorizations for out-of-network payers before scheduling.
• Monitor Medical Necessity compliance and Status C review on surgical cases.
• Coordinate with OR and Ancillary departments to avoid scheduling conflicts and ensure continuity of care.

Skills

Customer service

Communication

Typing 40 wpm

Payer portals

Multitasking

Education

Associates Degree in related field

Certificate in Medical Terminology

Bachelor's degree preferred

Tools

Payer portals

Web-based tools

Job description

Southcoast Health is seeking a Centralized Scheduler to join our team at the Southcoast Business Center in Fairhaven, MA. The role supports scheduling and pre-registration for procedures, coordinating with OR and other departments, and ensuring accurate insurance verification and patient liability estimates.

Ideal candidates will have an Associates Degree in a related field, a Certificate in Medical Terminology, and familiarity with CPT/ICD10 coding.