Centralized Scheduler

Heart Hospital of South Dakota, LLC; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Avera Heart Hospital in Sioux Falls, SD is seeking a scheduling coordinator to manage centralized scheduling for cardiology teams and procedures. The role includes handling patient calls, referrals, and EMR-based data entry across multiple systems.

The ideal candidate will have a High School diploma with preferred Associate degree and hospital operations experience. The position is Monday–Friday, 8 am–5 pm, with full-time hours and on-site work.

Qualifications

• High School diploma required.
• Associate degree from an accredited university/college preferred.
• Experience in medical office, clinic, or hospital business operations preferred.

Responsibilities

• Coordinate centralized scheduling for the NCH cardiologists, APPs and surgeons.
• Answer incoming patient and referring office calls; process electronic referrals.
• Handle clinical workload requests and voicemail follow-ups.
• Data entry of single to multiple appointments across multiple EMR modules.
• Instruct patients prior to procedures according to guidelines.

Skills

Phone communication

Scheduling coordination

Data entry

Customer service

Education

High School diploma

Associate degree preferred

Tools

EMR software

Job description

Location: Sioux Falls, SD

Worker Type: Regular

Work Shift: Day Shift (United States of America)

At Avera Heart Hospital, you’re not just joining a workplace – you’re becoming part of a family. With more than 700 dedicated employee, we deliver care that truly makes a difference. Our commitment to excellence has earned us the distinction of being one of only a handful of hospitals nationwide – out of more than 4,000 – to achieve a double 5-star rating from the Centers for Medicare and Medicaid Services.

Position Highlights: Centralized scheduling for the NCH cardiologists, APP’s and surgeons, including answering incoming patient and referring office calls, electronic referral processing, clinical workload requests, following up on voicemails, data entry of single to multiple appointments utilizing multiple screens and modules to coordinate with acute and ambulatory modules, EMR creation, obtaining patient demographics and instructing patients prior to procedures according to guidelines.

Work Schedule: Forty hours per week, Monday through Friday. Hours are 8 am until 5 pm.

Education/Experience: High School diploma required. Associate degree from an accredited university/college and/or hospital, medical office, clinic, or hospital business operations experience preferred.

At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.