Centralized Property Operations & Compliance Manager

Mcrtrllc; Boca Raton (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision insurance

Disability insurance

Life insurance

401k with employer matching

Paid time off

Job summary

Mill Creek Residential is seeking a Business Manager - Centralized Services to oversee centralized financial processes, vendor compliance, and regulatory oversight across multiple properties. The role partners with onsite teams and corporate departments to ensure accuracy, timeliness, and consistency.

Responsibilities include managing invoicing, former resident processes, and utility billing platforms; handling evictions, affordable housing compliance, and collections coordination; and driving

Qualifications

• Experience in property management, centralized operations, or multi-site administrative support preferred.

Responsibilities

• Manage vendor compliance processing, ensuring all vendors meet company, insurance, and regulatory requirements.
• Oversee FMO (Former Resident Process), including move-out ledger reviews, charge application, refunds, and coordination with collection partners.
• Complete invoice processing for all communities, including coding, routing, verification, and proactive vendor follow-up.
• Lead the accrual process for anticipated invoices to support accurate monthly financial reporting.
• Support the AME (Accounting Month End) closing process, ensuring deadlines are met and financial data is complete and accurate.
• Manage retail tenant expense follow-up, including invoice collection, verification, and processing.
• Oversee Conservice invoicing and follow-up, ensuring accuracy of utility billing and timely dispute resolution.

Skills

Property management

Vendor management

Financial workflows

Microsoft Office

Smartsheet

SoCi

Conservice

Communication

Tools

SoCi

Smartsheet

Conservice

Microsoft Office Suite

Job description

Mill Creek Residential is seeking a Business Manager - Centralized Services to oversee centralized financial processes, vendor compliance, and regulatory oversight across multiple properties. The role partners with onsite teams and corporate departments to ensure accuracy, timeliness, and consistency.

Responsibilities include managing invoicing, former resident processes, and utility billing platforms; handling evictions, affordable housing compliance, and collections coordination; and driving