Centralized Associate (TEXAS)

Ambo Properties; Texas; Hybrid; USD 42,000 - 58,000; Full time

Job summary

Ambo Properties seeks a hands-on Centralized Services Associate to execute admin, system, and operational tasks across multiple properties within a centralized shared-services model. This role supports on-site teams while working within a centralized, hybrid framework.

This hybrid role supports on-site teams, requires regular phone communication, timely follow‑ups, and the ability to adapt to shifting priorities in a remote-friendly environment.

Qualifications

• Minimum 2 years in admin, operations or systems support.
• 2–3 years using RealPage OneSite Leasing & Rents.
• Detail-oriented, organized, reliable with deadlines.
• Willingness to learn new systems as the team scales.
• Ability to communicate in English.

Responsibilities

• Execute centralized admin and system‑related tasks per SOPs.
• Maintain organization in a remote work environment.
• Adapt to shifting priorities and assist with tasks as needed.
• Perform centralized tasks across multiple properties as the function grows.
• Resident-facing role requiring regular phone communication and timely follow‑ups.
• Hybrid role with in‑person days, trainings, or support as needed.

Skills

Administrative support

Operations support

Systems knowledge

English communication

Spanish communication

Education

Bachelor's degree in Business or Information Systems

Tools

RealPage OneSite Leasing & Rents

Job description

The Centralized Services Associate plays a hands‑on role in executing administrative, system, and operational tasks that support on‑site teams, ensuring consistency, accuracy, and timely completion of work across multiple properties. This is not a property‑level role; it operates as part of a centralized, shared‑services model.

Primary Responsibilities

• Execute assigned centralized administrative and system‑related tasks in accordance with established SOPs and workflows.
• Maintain strong organization and accountability in a remote work environment.
• Adapt to shifting priorities and assist with additional administrative or operational tasks as needed.
• Perform centralized, property‑support tasks across multiple properties, with scope expanding as the centralized services function develops.
• This is a resident‑facing, property‑level team‑facing role that requires regular phone communication and timely follow‑up in accordance with established response standards.
• This is a hybrid role and requires availability for in‑person workdays, trainings, or operational support based on business needs.

Required Skills & Experience

• Minimum 2 years of experience in an administrative, operations, or systems support role within multifamily or a related field.
• 2–3 years of experience using RealPage software, specifically OneSite Leasing & Rents (New OneSite).
• Strong attention to detail, organization, and follow‑through.
• Comfortable working independently while following established processes and deadlines.
• Willingness to learn new systems, workflows, and responsibilities as the team scales.
• Ability to communicate in English

Preferred Qualifications

• Ability to communicate in Spanish
• Bachelor’s degree in Business, Information Systems, or equivalent work experience.
• Exposure to centralized or shared‑services models.