Central Services Order Entry Technician Remote

Paycom - ATS; Eau Claire (WI); Remote; USD 36,000 - 54,000; Full time

Job summary

Paycom - ATS in Eau Claire, WI seeks a Pharmacy Order Entry Technician to enter medication orders for multiple facilities and ensure accurate third-party billing. You will assist in training staff and support daily operations across the region.

The role requires data-entry precision, strong communication, and customer service skills, with responsibilities including onboarding new employees and maintaining facility records.

Qualifications

• Minimum: High School Diploma or GED.
• Two years of service.
• AS Degree or Higher in Business Administration or related field.
• 2 years’ experience as a pharmacy order entry technician required.
• Pre-employment and/or random drug screening test required.

Responsibilities

• Enter medication orders accurately for various facilities.
• Enter patient profiles and medications accurately.
• Maintain accurate information for patients and facilities.
• Billing and crediting facilities monthly.
• Assist in new home setup and implementation across the region.
• Orient/train new employees.
• Review unbilled reports with billing department.
• Assign daily unbilled reports.
• Maintain data entry production as determined by Manager.
• Assist outside services impacting HealthDirect customer service (e.g. INFINX, SDS).
• Hit and maintain key productivity measures as determined by Regional Manager.
• Complete all mandatory and regulatory training programs.
• Perform other duties as assigned.

Skills

Remote technology proficiency

Communication skills

Customer service skills

Independent work

Organizational skills

Multitasking

Medication knowledge

Computer keyboarding

Leadership

Education

High School Diploma or GED

AS Degree or Higher in Business Administration or related field

Tools

Framework LTC

QS1

ECM

Docutrack

Teams

Job description

Job Summary: Responsible for all aspects related to entering the medication orders for various facilities.Ensuring that all Third-Party claims are billed properly. Assist fellow technicians with training and daily functionsJob Duties:Responsible for accurate data entry of patient profiles and medicationsResponsible for all aspects related to entering medication orders for various facilitiesMaintaining accurate information for patients and facilitiesResponsible for billing and crediting each facility appropriately and accurately each monthAssist in new home setup and implementation across the regionAssist in orienting and training new employeesWork with the billing department to oversee the completion of individuals unbilled reportsAssign daily unbilled reportsMaintain and demonstrate top tier data entry production as determined by ManagerHelps in managing outside services that have an impact on HealthDirect customer service (ex. INFINX, SDS)Demonstrate ability to hit and maintain key productivity measures as determined by Regional Manager of OperationsResponsible for completing all mandatory and regulatory training programsPerform other duties as assignedJob Skill Requirements:Proficient with multiple remote technology (Framework LTC, QS1, ECM, Docutrack, Teams)Strong communication skillsOutstanding customer service skillsAbility to work independentlyExcellent organizational skillsAbility to multitask and prioritizeBroad knowledge of medications and physician ordersGeneral computer and keyboarding skillsStrong leadership skillsSuccessful completion of a pre-employment and/or random drug screening testEducational Requirements:Minimum:High School Diploma or GEDTwo years of serviceAS Degree or Higher in Business Administration or related fieldExperience:2 years’ experience as a pharmacy order entry technician requiredPreviously demonstrated top 5% data entry performance metrics