Central Security & CCTV Operator

waldensecurity; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Walden Security is seeking a CTC Operator 1 to monitor cameras, alarms, and communications for a diverse client base, including high-profile facilities and corporate sites. The role involves dispatching security personnel, recording incidents, and maintaining situational awareness across events and emergencies.

The successful candidate will demonstrate problem-solving abilities, attention to detail, and strong communication skills, with a professional demeanor and the ability to work both

Qualifications

• Strong problem solving and analytical abilities.
• Ability to monitor CCTV and alarm systems effectively.
• Excellent customer service and communication skills.
• Fluency in English with professional demeanor.

Responsibilities

• Monitor cameras and alarms to identify threats or risks.
• Dispatch security and emergency responses via phone/radio and software systems.
• Maintain daily logs and prepare incident reports.
• Coordinate response to life-safety incidents and notify appropriate personnel.
• Analyze situations and escalate as needed for timely resolution.
• Ensure all security systems are functioning and report deficiencies.

Skills

Problem solving

Technical skills

Customer service

Communication

Tools

CCTV

Video management

Security software

Job description

Walden Security is seeking a CTC Operator 1 to monitor cameras, alarms, and communications for a diverse client base, including high-profile facilities and corporate sites. The role involves dispatching security personnel, recording incidents, and maintaining situational awareness across events and emergencies.

The successful candidate will demonstrate problem-solving abilities, attention to detail, and strong communication skills, with a professional demeanor and the ability to work both