Business Development Manager (Remote-Southern California Based)

Hyatt; Chicago (IL); On-site; USD 80,000 - 90,000; Full time

Job summary

Hyatt seeks an enthusiastic Business Development Manager to join our Inclusive Collection Sales Team. You will be collaborating closely with the broader North America and Global Field Sales team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company.

You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Qualifications

• You’re not just a salesperson—you’re a connector, storyteller, and strategist who thrives in a fast-paced, relationship-driven environment.

Responsibilities

• Drive Inclusive Collection sales in your assigned territory covering 4 states.
• Identify, develop, and maintain relationships with travel agencies and advisors.
• Deliver product trainings via in-person events, webinars, and blitzes.
• Escort travel advisor FAM trips and represent Inclusive Collection at industry conferences and events.
• Collaborate with tour operators and internal teams to maximize opportunities.
• Own your territory by managing budget and driving ROI through targeted activities.
• Leverage Salesforce to track performance, pipeline, and ROI.

Skills

Presentation skills

Communication skills

Organizational skills

Multitasking

Team collaboration

Education

Bachelor’s degree

5+ years sales/marketing experience

Tools

Salesforce CRM

Microsoft Office

Job description

The Opportunity

Hyatt seeks an enthusiastic Business Development Manager to join our Inclusive Collection Sales Team. In this role, you will be collaborating closely with the broader North America and Global Field Sales team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Organization- Hyatt Corporate Office

Summary

The Opportunity

Hyatt seeks an enthusiastic Business Development Manager to join our Inclusive Collection Sales Team. In this role, you will be collaborating closely with the broader North America and Global Field Sales team, where you’ll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world. Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.

As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care For Our People

What sets us apart is our purpose—to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family. Our care for our colleagues is the key to our success. We’re proud to have earned a place on Fortune’s prestigious list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

We’re proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care, and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

In this role, you will be responsible for driving Inclusive Collection sales and business growth within your assigned territory covering 4 states. Key responsibilities include identifying, developing, and maintaining strong relationships with travel agencies and advisors; executing strategic and tactical sales plans; delivering product training; escorting travel advisor FAM trips; and representing the Inclusive Collection at industry conferences and events.

As a BDM, you’ll blend strategy with execution to grow market share and strengthen advisor engagement:

• Drive Revenue Growth: Identify, develop, and expand relationships with travel agencies and advisors to increase Inclusive Collection sales.
• Build Strong Partnerships: Cultivate high-value connections while increasing engagement with the Confidant Collective.
• Expand Your Network: Prospect, onboard, and activate new agency accounts through sales calls, training, incentives, and FAM trips.
• Be a Brand Ambassador: Represent Inclusive Collection at industry events, conferences, and trade shows—both domestically and internationally.
• Educate & Inspire: Deliver impactful product trainings via in-person events, sales calls, webinars, blitzes, and social platforms.
• Collaborate Strategically: Partner with tour operators and internal teams to maximize business opportunities.
• Own Your Territory: Manage and optimize your regional budget to drive ROI through targeted sales activities.
• Leverage Data & Tools: Utilize Salesforce to track performance, pipeline, competitive insights, and ROI.
• Stay Connected: Maintain consistent communication with Regional Director, including weekly and bi-weekly meetings, for territory planning, strategy alignment, and performance reviews.
• Live the Brand: Champion Hyatt’s core values in everything you do.

Qualifications

Experience Required

You’re not just a salesperson—you’re a connector, storyteller, and strategist who thrives in a fast-paced, relationship-driven environment.

• Bachelor’s degree or 5+ years equivalent experience in sales/marketing
• 2–3+ years in field sales or business development within the travel industry
• Proven ability to build trust, influence partners, and grow relationships
• Strong presentation, communication, and organizational skills
• Naturally curious, proactive, and results-oriented with the ability to multitask
• A collaborative team player who works effectively across functions
• Adaptable, flexible, and energized by travel and client engagement
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Valid driver’s license and passport required
• Willingness to travel up to 75% (domestic & international)
• Ability to work evenings and weekends as needed
• Must be based in or willing to relocate to Southern California

Experience Preferred

• Background in luxury resort or hospitality sales
• Established relationships with key West Coast Travel Agencies, Consortia and Tour Operators
• Experience with Salesforce CRM
• Spanish language skills a plus

The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

The salary range for this position is $80,000-$90,000. This position is also eligible to earn incentive awards, an annual bonus, monthly or quarterly incentives, etc.

The final pay rate/salary offered to the successful candidate will depend on experience, skill level, and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including the local minimum wage rate.

We value our relationships with recruitment partners and require that agencies contact us first before submitting any candidates. Hyatt will not be responsible for any fees and obligations associated with unsolicited submissions unless a formal agreement is in place.