CENTRAL PATIENT SCHEDULER

Trinity Health; Elmwood (CT); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading health organization is seeking a Central Scheduler to support outpatient diagnostic testing scheduling and assist with the registration process. This full-time position, requiring a High School Diploma and customer service experience, operates Monday through Saturday with competitive benefits starting from Day 1.

Benefits

Great Benefits and Health Insurance Coverage - Starting Day 1

40 Hours per Week - 1st shift (Days)

Qualifications

• 2 years clerical experience in a medical field preferred.
• Minimum of 6 months customer service experience required.

Responsibilities

• Schedule and confirm patient diagnostic testing appointments.
• Interview patients to complete testing documents.
• Operate office equipment and use computer systems.

Skills

Customer service

Knowledge of medical terminology

Clerical skills

Education

High School Diploma or equivalent

Job description

Employment Type:

Full time

Shift:

Day Shift

Description:

Patient Scheduling-- Saturdays required

Position Purpose

Reporting to the Manager Patient Access, the Central Scheduler is responsible for scheduling outpatient diagnostic testing, assisting with the billing process for reimbursement of provided services, and assisting with the outpatient registration process.

What you will do

• Schedule and confirm patient diagnostic testing appointments and provide testing requirements and instructions to patients

• Interview patients to obtain and/or complete testing documents, medical case histories, and forms such as intake and insurance forms

• Operate office equipment such as voice mail messaging systems, copiers, fax, and use of computer systems including database entry, word processing, spreadsheets, and other software applications

• Answer telephones and direct calls to appropriate staff

Minimum Qualifications

• High School Diploma or equivalent required

• 2 years clerical experience in a medical field preferred

• Minimum of 6 months customer service experience required

• Knowledge of medical terminology preferred

Position Highlights and Benefits

• 40 Hours per Week - 1st shift (Days)

• 9a-5:30p Monday thru Saturday with one day off during the week

• Great Benefits and Health Insurance Coverage - Starting Day 1

Ministry/Facility Information

Saint Francis Hospitaliscommitted to exceeding the expectations of our patients and families by providing world-class service in a progressive, people-centered, compassionate health care environment. We are licensed for 617 beds and 65 bassinets, are a major teaching hospital and the largest Catholic hospital in New England.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.