Scheduling Coordinator

UPMC; Altoona (PA); Remote; USD 40,000 - 55,000; Full time

Job summary

UPMC Home Health is seeking a detail-oriented Scheduling Coordinator for the Centre County area. This work-from-home position involves coordinating scheduling for home health visits, enhancing service quality, and maintaining effective communication among team members. Join a dedicated team committed to optimal patient satisfaction with great benefits and perks offered by UPMC.

Benefits

Great benefit options

Flexible work-from-home opportunity

Responsibilities

• Coordinate clerical and scheduling functions for multidisciplinary team.
• Perform visit verification activities and maintain the team master schedule.
• Schedule homecare patient visits based on patient needs and staffing.

Job description

UPMC Home Health is hiring a Scheduling Coordinator for the Centre County area.

Are you looking for a fulfilling job that is fast-paced and detail-oriented? Join the Centre County Home Health Team as a scheduler!The Home Health Scheduling Coordinator is responsible for coordinating the clerical and scheduling functions for the multidisciplinary team under the direction of the Clinical Manager.

This is a work-from-home opportunity, with in-office meetings scheduled from 7:00 am to 4:00 pm.

Enjoy great benefit options and UPMC perks!

Responsibilities:

• Attend compliance training and adhere to the organization’s standards of conduct, policies, and procedures.
• Focus on customer service and strive to perform duties in a manner that results in optimal patient satisfaction.
• Identify, develop, and participate in process improvement opportunities within the home health agency to enhance service quality.
• Perform duties in line with UPMC’s service management philosophy towards patients, visitors, staff, peers, physicians, and other departments.
• Complete payroll duties as assigned.
• Call all new patients for admission or resumption of care visits.
• Perform visit verification activities daily, ensuring visits match orders, are scheduled and documented correctly, and notify the Clinical Manager of discrepancies.
• Maintain the team master schedule and visit verification records.
• Perform scripted welcome and outreach calls to new patients.
• Coordinate with the Clinical Manager and Intake to schedule patient admissions and initial visits for internal referrals.
• Schedule homecare patient visits based on patient needs, productivity expectations, staffing, with assistance from the Clinical Manager.
• Process, reconcile, and distribute patient information as needed.
• Accept calls from patients, families, and staff, facilitating effective communication among team members.
• Update patient information, print reports, and handle related documentation as required.