Central Office Receptionist & Front Desk Ambassador

Alamance-Burlington School System; Burlington (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Alamance-Burlington School System in Burlington, NC seeks a Central Office Receptionist to manage visitors, calls, and front desk operations with a professional, welcoming demeanor. This role supports Transcript processing and FERPA compliance as a backup specialist.

The position requires a high school diploma or associate degree with related experience; fluency in Spanish is a plus. Workweek is Monday–Friday, with 40 hours in various weather conditions and a non-exempt status. Salary grade 61.

Qualifications

• High School Diploma or equivalent with two years of related experience, or an Associate’s Degree with two years of experience.
• Fluency in Spanish is preferred; receptionist or customer service experience is preferred.
• Must maintain confidentiality and demonstrate strong administrative skills.
• Ability to greet visitors, answer calls, and direct inquiries professionally.

Responsibilities

• Operate a multi-line telephone system and route messages.
• Greet visitors and maintain a clean, organized reception area.
• Assist with data entry, filing, and document preparation.
• Back up Transcript Specialist by processing transcript requests and handling FERPA-compliant records.

Skills

Trustworthy and confidential

Administrative and organizational

Friendly and polite

Astute and careful

Empathetic

Work under pressure

Decision making

Multitasking

Education

High School Diploma

Associate’s Degree

Job description

Alamance-Burlington School System in Burlington, NC seeks a Central Office Receptionist to manage visitors, calls, and front desk operations with a professional, welcoming demeanor. This role supports Transcript processing and FERPA compliance as a backup specialist.

The position requires a high school diploma or associate degree with related experience; fluency in Spanish is a plus. Workweek is Monday–Friday, with 40 hours in various weather conditions and a non-exempt status. Salary grade 61.