Central Market Southlake Grocery Sales Lead - Full-Time

H.E.B.; Southlake (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks a Sales Lead who will apply advanced skills in food expertise and customer service. This role involves overseeing product orders, maintaining high standards of safety and freshness, and ensuring a positive shopping experience for customers. As a Sales Lead, you'll work with minimal supervision, manage a team, and address challenges proactively. If you have a passion for food and a strong background in retail or restaurant settings, this is an exciting opportunity to make a significant impact in a dynamic environment.

Qualifications

• 5-8 years of experience in a retail or restaurant environment.
• Strong knowledge of specialty food products and preparation.

Responsibilities

• Assist in ordering and writing weekly department schedules.
• Ensure compliance with safety and sanitation standards.
• Provide excellent customer service and maintain operating effectiveness.

Skills

Customer Service

Food Preparation

Product Knowledge

Interpersonal Skills

Time Management

Problem Solving

Education

High School Diploma

Retail/Restaurant Experience

Tools

Materials Handling Equipment

Job description

Responsibilities

Summary/Responsibilities of this position:

A Sales Lead will be responsible for applying advanced skills in procedures and techniques specific to area of specialization. May carry out supervisory responsibilities. Order assigned products to maximize sales. Possess and convey a culinary level of food expertise.

Work under minimal supervision and from detailed verbal and written instructions. Apply accepted guidelines, rules and procedures to decisions. Continually monitor and immediately address problems. Make sound decisions on everyday issues and problems.

Requires specific product knowledge depending on the Department.

Responsibilities:

• Assist in ordering
• May assist in writing weekly Department schedule
• Identify and address high priority activities first
• Communicate clear expectations for assignments
• Delegate responsibility to appropriate Partners
• Provide excellent customer service
• Maintain operating effectiveness
• Ensure that all federal, state, and company regulations and standards for product freshness, safety, refrigeration, and sanitation are met
• Maintain standards in shrink, safety, and inventory control
• Assist in merchandising the department to maximize sales
• Use suggestive selling techniques to maximize sales

Experience and Education Preferred:

• Typically requires 5-8 years experience
• Knowledge of department product, food preparation, and equipment
• Extensive knowledge of specialty food products and food preparation is essential
• Strong customer service skills
• Passion for food
• Materials Handling Equipment certification
• Excellent interpersonal and communication skills
• Ability to work in fast paced environment
• Ability to work in extreme temperatures
• Previous retail/restaurant experience required

Physical and Other Requirements:

• Must be able to manage in excess of 25 lbs., up to 50 lbs