Central Market Southlake Chefs Case Sales Lead - Full-Time

Central Market; Southlake (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the grocery sector is seeking a Sales Lead who excels in culinary expertise and customer service. This role involves maximizing sales through strategic ordering and effective team management while ensuring compliance with safety standards. Ideal candidates will have a passion for food, strong interpersonal skills, and the ability to thrive in a fast-paced environment. Join a vibrant team dedicated to fostering community through quality food offerings and exceptional service.

Qualifications

• 5-8 years of experience in retail or restaurant settings.
• Extensive knowledge of specialty foods and preparation methods.

Responsibilities

• Ordering products to maximize sales and ensure freshness.
• Providing excellent customer service and managing team responsibilities.
• Ensuring compliance with safety and sanitation regulations.

Skills

Culinary Food Expertise

Customer Service Skills

Interpersonal Skills

Knowledge of Specialty Foods

Decision-Making

Education

5-8 years of experience in retail or restaurant

Materials Handling Equipment certification

Job description

Overview

Central Market is a specialty grocery store that began in Austin, Texas in 1994 and has expanded to multiple locations across the state. Known for its freshness, Central Market offers a wide selection of edible goods sourced directly from the best producers worldwide. With hundreds of cheeses, thousands of wines, vast produce sections, and expert staff, it is a paradise for food enthusiasts. The company's commitment goes beyond just selling food; it aims to unite families and communities, preserve cultures, and foster new traditions. Each store functions as a true market, providing a space for exchanging goods, services, and ideas among food lovers.

Responsibilities

Summary/Responsibilities of this position: A Sales Lead will apply advanced skills in procedures and techniques specific to their area of specialization and may carry out supervisory responsibilities. Key duties include:

1. Ordering assigned products to maximize sales
2. Possessing and conveying culinary food expertise
3. Working under minimal supervision with detailed instructions
4. Applying guidelines, rules, and procedures to decisions
5. Monitoring and addressing problems promptly
6. Making sound decisions on everyday issues
7. Having specific product knowledge depending on the department

Additional responsibilities include:

• Assisting in ordering and possibly writing weekly department schedules
• Prioritizing high-importance activities
• Communicating expectations clearly
• Delegating responsibilities to team members
• Providing excellent customer service
• Maintaining operational effectiveness
• Ensuring compliance with federal, state, and company regulations regarding product freshness, safety, refrigeration, and sanitation
• Managing shrink, safety, and inventory control standards
• Assisting in merchandising to maximize sales
• Using suggestive selling techniques to increase sales

Experience and Education (Preferred)

• Typically requires 5-8 years of experience
• Knowledge of department products, food preparation, and equipment
• Extensive knowledge of specialty foods and preparation methods
• Strong customer service skills and a passion for food
• Materials Handling Equipment certification
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment and in extreme temperatures
• Previous retail or restaurant experience required

Physical and Other Requirements

Must be able to lift and manage weights exceeding 25 lbs., up to 50 lbs.