Central Intake Coordinator

Clayton Clinical; Seattle (WA); On-site; USD 72,000 - 88,000; Full time

Job summary

Hill Valley Healthcare is seeking a detail-oriented Central Intake Coordinator to support our admissions process across facilities in the West Coast Region. You will be the first point of contact for referrals and play a key role in accurate intake and timely bed placement.

This role emphasizes compliant documentation, effective communication with clinical teams and referral sources, and maintaining up-to-date records in EMR systems.

Qualifications

• Previous experience in healthcare intake, admissions, referrals, or case management preferred.
• Strong organizational skills with excellent attention to detail.
• Ability to manage multiple referrals and deadlines simultaneously.
• Clear, professional written and verbal communication skills.
• Comfort working with electronic medical records and intake systems.
• Strong problem-solving skills and ability to work independently.
• Commitment to confidentiality and HIPAA compliance.

Responsibilities

• Serve as the central point of contact for all incoming referrals.
• Review referral documentation for accuracy, completeness, and eligibility.
• Coordinate admissions with facility teams, clinical staff, and referral sources.
• Verify patient information, insurance coverage, and required documentation.
• Maintain accurate and up-to-date intake records in internal systems.
• Communicate admission status clearly and professionally to all stakeholders.
• Ensure compliance with company policies and regulatory requirements.
• Support timely bed placement and admission decisions.
• Assist with intake reporting and process improvements.

Job description

Hill Valley Healthcare – West Coast Region
Salary: $80,168.40
Now Hiring: Central Intake Coordinator

Company: Hill Valley Healthcare
Position Type: Full-Time
Department: Admissions / Intake

Be the First Point of Connection in Patient Care

Hill Valley Healthcare is seeking a detail-oriented and highly organized Central Intake Coordinator to support our admissions process across multiple facilities in the West Coast Region. This role is essential in ensuring a smooth, timely, and compliant intake experience for patients, families, referral sources, and internal teams.

If you thrive in a fast-paced healthcare environment, enjoy coordinating moving pieces, and take pride in accuracy and communication, this could be a great fit.

What You’ll Do

• Serve as the central point of contact for all incoming referrals

• Review referral documentation for accuracy, completeness, and eligibility

• Coordinate admissions with facility teams, clinical staff, and referral sources

• Verify patient information, insurance coverage, and required documentation

• Maintain accurate and up-to-date intake records in internal systems

• Communicate admission status clearly and professionally to all stakeholders

• Ensure compliance with company policies and regulatory requirements

• Support timely bed placement and admission decisions

• Assist with intake reporting and process improvements

What We’re Looking For

• Previous experience in healthcare intake, admissions, referrals, or case management preferred

• Strong organizational skills with excellent attention to detail

• Ability to manage multiple referrals and deadlines simultaneously

• Clear, professional written and verbal communication skills

• Comfort working with electronic medical records and intake systems

• Strong problem-solving skills and ability to work independently

• Commitment to confidentiality and HIPAA compliance

Why Join Hill Valley Healthcare

• Be part of a collaborative, mission-driven healthcare organization

• Make a direct impact on patient access and continuity of care

• Work in a supportive team environment with clear processes

• Opportunity for growth within a growing healthcare network

Equal Opportunity Employer
Hill Valley Healthcare is committed to providing equal employment opportunities and does not discriminate based on race, color, religion, sex/gender, age, national origin, disability, veteran status, or any other protected category.