Central Control Operator — 24/7 Emergency Response

DK Security, Inc.; Lansing (MI); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Sick Days

Job summary

DK Security, Inc. is seeking qualified professionals to join our Central Control team in Michigan. Central Control supports State of Michigan facilities with 24/7/365 monitoring, emergency response coordination, and life safety system oversight.

The role involves monitoring security equipment, coordinating with law enforcement and emergency responders, and providing after-hours support. Candidates must meet the minimum qualifications and be able to work a variety of shift times, including

Qualifications

• Must be at least 18 years old with a high school diploma or GED.
• Must pass a drug screening at hire and randomly thereafter.
• Must not have felonies or disqualifying misdemeanor history.
• Able to sit, stand, walk for long shifts and lift up to 50 lbs.
• Must fluently read, write, speak, and understand English.

Responsibilities

• Receive and process emergency information and requests.
• Initiate and coordinate emergency response efforts.
• Coordinate with law enforcement, dispatchers and facilities teams.
• Draft emergency communications and after‑action reports.
• Monitor security systems and facilitate response activities.
• Other duties as assigned.

Skills

MS Office

Email

Internet

Customer service

De-escalation

Education

High School Diploma or GED

Job description

DK Security, Inc. is seeking qualified professionals to join our Central Control team in Michigan. Central Control supports State of Michigan facilities with 24/7/365 monitoring, emergency response coordination, and life safety system oversight.

The role involves monitoring security equipment, coordinating with law enforcement and emergency responders, and providing after-hours support. Candidates must meet the minimum qualifications and be able to work a variety of shift times, including