Center Training & Demonstrations Specialist

4610 Sandvik Coromant Company; Mebane (NC); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Health and dental benefits

401(k) retirement plan

Professional development

Job summary

Sandvik Coromant in Mebane, NC is seeking a Training & Center Specialist to plan and run machine demonstrations, customer tests, and training events at the Center. You will collaborate with cross-functional teams to support sales initiatives and drive Center utilization.

The role emphasizes hands-on technical demonstrations, e-learning, and ongoing improvements in customer experience, with on-site operations in Mebane, NC.

Qualifications

• Degree in Mechanical/Manufacturing Engineering or equivalent.
• Minimum 5 years in metal cutting, machining or manufacturing.
• Advanced CAM and CNC programming knowledge.
• Strong machining processes and tooling understanding.
• Experience supporting technical demos or training.
• Fluent English, written and spoken.
• Proficient with Microsoft Office and ERP/CRM like Dynamics.

Responsibilities

• Plan, prepare, execute, and evaluate machine demonstrations, customer tests, technical events, and training activities.
• Support customer visits and ensure an exceptional customer experience within the Center.
• Coordinate facility operations, machine time allocation, equipment maintenance, and the setup of new equipment.
• Develop customized demonstration schedules and technical support materials.
• Support Center certification initiatives and ensure compliance with global standards.
• Gather and analyze customer feedback, market insights, and competitive intelligence to identify business opportunities.
• Support quality processes by monitoring results, implementing corrective actions, and driving continuous improvement.
• Collaborate with Sales, Marketing, Training, and Product teams to maximize Center utilization and business impact.
• Drive digitalization initiatives through innovative technologies such as e-learning, virtual demonstrations, connectivity solutions, and virtual reality.
• Assist with budgeting, forecasting, and cost control activities related to Center operations.
• Build and maintain partnerships with CAM software suppliers and other strategic stakeholders.
• Benchmark best practices and implement improvements that enhance efficiency, customer value, and business performance.

Skills

CAM programming

CNC programming

Machining processes

English fluent

Microsoft Office

Education

Bachelor's in Mechanical Engineering

Tools

Dynamics ERP

Job description

Sandvik Coromant in Mebane, NC is seeking a Training & Center Specialist to plan and run machine demonstrations, customer tests, and training events at the Center. You will collaborate with cross-functional teams to support sales initiatives and drive Center utilization.

The role emphasizes hands-on technical demonstrations, e-learning, and ongoing improvements in customer experience, with on-site operations in Mebane, NC.