Center Therapy Director: Lead PT & Patient Care Excellence

Concentra; Joliet (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Bonus incentives

Job summary

Concentra is seeking a Center Therapy Director to lead clinical operations within a patient care center. The role focuses on direct patient care, supervision of therapists, and alignment with rehabilitation philosophies and regulatory requirements.

You will drive clinical outcomes, optimize workflows, and build strong relationships with employers and payers while maintaining a high standard of patient safety and care quality.

Qualifications

• Bachelors or higher in Physical Therapy; DPT licensure required.
• Active licensure in the applicable state and ongoing compliance.
• Minimum two years of demonstrated clinical experience.
• Strong familiarity with clinical standards, HIPAA, and patient privacy.

Responsibilities

• Spends 100% of time in a center providing direct patient care and leads by example.
• Manage center metrics related to quality outcomes and accountability.
• Ensure therapy plans and interventions align with standards and improve outcomes.
• Oversee patient flow, referrals processing, and scheduling efficiency.
• Foster teamwork, safety, and a collaborative professional environment.
• Drive patient and client experience metrics and sponsor quality initiatives.
• Participate in team meetings to improve care quality and center growth.
• Maintain relationships with employers, referral sources, and payers.

Skills

Clinical leadership

Patient care excellence

Communication skills

Problem solving

Compliance awareness

Education

Doctor of Physical Therapy (DPT)

Tools

EMR systems

Job description

Concentra is seeking a Center Therapy Director to lead clinical operations within a patient care center. The role focuses on direct patient care, supervision of therapists, and alignment with rehabilitation philosophies and regulatory requirements.

You will drive clinical outcomes, optimize workflows, and build strong relationships with employers and payers while maintaining a high standard of patient safety and care quality.