PT Clinical Services Director — Lead & Elevate Patient Care

Concentra, Inc; Concord (NH); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Tuition reimbursement

Relocation assistance

401(k)

Job summary

Concentra is seeking a full-time Associate Director of Clinical Physical Therapy Services to lead clinical teams across centers, drive patient outcomes, and execute strategic initiatives. The role emphasizes exemplary patient care, collaboration with DTO and medical staff, and growth across markets.

The position requires licensure, strong clinical knowledge, leadership capability, and a focus on quality. A competitive benefits package includes tuition reimbursement and relocation support.

Qualifications

• Licensure requirements of jurisdiction
• Clinical experience without occupational health background or two years with occupational health background
• Demonstrated clinical knowledge of physical/occupational therapy services
• Demonstrated dedication to Concentra's philosophy of therapy in occupational medicine
• Demonstrated interest in the leadership of therapy staff
• Demonstrated leadership qualities and administrative abilities to the job responsibilities as described
• Demonstrated strong communication skills and the ability to exercise proper judgment, make decisions, and motivate employees

Responsibilities

• Spends 100% of time in a center providing direct patient care, leading by example, and demonstrating an exceptional patient experience.
• Whether functioning in the capacity of CTD at a specific location, or in the capacity of the Market Float, will assume the Role and Responsibilities of the CTD.
• Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit.
• Identifies and communicates to DTO opportunities to improve clinical quality, workflows and safety at the center and market levels.
• Drives patient and client experience and satisfaction metrics.
• Practices the Perfect PT visit/service delivery and leads by example.
• Works with DTO and medical to identify clinical improvement opportunities.
• Works collaboratively with operations to ensure appropriate support work flows that foster a caring environment for treatment.
• Maintains and leverages relationships with employers, payers, referral sources, networks, and local communities to drive market growth, and responds to requests within 24 hours.
• Mentors and trains future clinical leaders while treating.
• Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition.
• Assists with or leads clinical meetings for DTO as needed.
• Understands center financial drivers and outcomes in order to achieve annual business plan.
• Assists DTO, ADO and EA to make staffing adjustments to unforeseen coverage needs.

Skills

Leadership

Clinical knowledge

Communication skills

Decision making

Job description

Concentra is seeking a full-time Associate Director of Clinical Physical Therapy Services to lead clinical teams across centers, drive patient outcomes, and execute strategic initiatives. The role emphasizes exemplary patient care, collaboration with DTO and medical staff, and growth across markets.

The position requires licensure, strong clinical knowledge, leadership capability, and a focus on quality. A competitive benefits package includes tuition reimbursement and relocation support.