Center Store PM Assistant Manager — Lead & Elevate Teams

Festival Foods; La Crosse (WI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Associate Discount

Weekly pay

Two-Week Advanced Scheduling

Vision & Dental Insurance

Parental leave

401(k) match

Job summary

Festival Foods in La Crosse, WI is seeking a Center Store Assistant Manager-PM to provide operational and leadership support across Grocery, Frozen/Dairy, Natural & Organic, and HBC/GM departments, adapting to daily needs and maintaining standards.

The role emphasizes inventory accuracy, pricing, training, and guest service, with opportunities to lead in the absence of the Center Store Manager, and to collaborate with the Store Director to ensure safe, efficient store operations.

Qualifications

• High School education or equivalent combination of education and experience.
• 2+ years of leadership experience (manager or lead) in retail, grocery, warehouse, or restaurant preferred.
• Thorough knowledge of the retail food business, especially non-perishable department operations, and strong merchandising skills.
• Familiarity with store operations and the ability to coordinate effectively with store and vendor teams.
• Ability to make timely and effective decisions, communicate effectively in a fast-paced environment, and manage a diverse team.
• Understanding of all safety requirements and company safety policies, with the ability to recognize and react to possible safety hazards.
• Proper training and knowledge of equipment such as hand jacks, balers, forklifts, hand trucks, and trash compactors.

Responsibilities

• Lead and Support Center Store departments, adapting based on daily business needs.
• Ensure Leadership Continuity: Step in and lead teams in the absence of Center Store Manager(s), ensuring associates are supported and department standards are maintained.
• Train Associates: Train, coach, and re-train new and current associates as needed to ensure high performance. Reinforce company culture, guest service, and performance expectations to all Center Store associates.
• Meet Department Standards: Ensure all department standards, including inventory levels, pricing, and cleanliness, are met consistently.
• Communicate and Collaborate: Work with Store Director, department managers, and associates to exceed guest expectations.
• Verify Timekeeping: Ensure accurate timekeeping and communicate any missing time, transferred hours, or schedule issues to HR.
• Provide Helpful Guest Service: Assist with product location, special orders, and address guest questions, concerns or issues.
• Maintain Cleanliness: Contribute to the cleanliness and organization of the department, including work areas, shelving, coolers, receiving, and the sales floor.
• Deliver Feedback: Assist with writing and conducting performance reviews for department associates. Document violations of company policies/procedures and collaborate with management and HR to take corrective action, up to and including termination.
• Cashier Trained: Ready to step in at the register, and/or support store closing procedures.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Support the Team:Other duties as assigned.

Skills

Leadership experience

Retail knowledge

Communication

Safety awareness

Equipment operation

Education

High School diploma

Tools

Forklifts

Hand jacks

Balers

Hand trucks

Trash compactors

Job description

Festival Foods in La Crosse, WI is seeking a Center Store Assistant Manager-PM to provide operational and leadership support across Grocery, Frozen/Dairy, Natural & Organic, and HBC/GM departments, adapting to daily needs and maintaining standards.

The role emphasizes inventory accuracy, pricing, training, and guest service, with opportunities to lead in the absence of the Center Store Manager, and to collaborate with the Store Director to ensure safe, efficient store operations.