Center Store Operations Leader

D&W Fresh Market; East Grand Rapids (MI); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Total Rewards benefits

Career development opportunities

Job summary

SpartanNash in Grand Rapids, MI is seeking a department operations lead to manage day-to-day activities in a retail store. You will ensure staff readiness, execute plans, and uphold company standards while maintaining inventory, product freshness, and safety.

You will guide a hands-on team, coordinate with managers, and help meet KPIs and goals. Spanish skills are a plus. This role emphasizes leadership, organization, and strong communication in a fast-paced environment.

Qualifications

• High School Graduate (Required) or Equivalent (GED).
• 0-2 years of retail experience preferred.
• Strong written and verbal communication, and bookkeeping skills.
• Good organization, prioritization, decision-making, problem solving and conflict management skills.
• Strong leadership abilities with capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Knowledge of retail store operations and retail management systems.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Spanish communication ability is highly desirable depending on location.

Responsibilities

• Lead day-to-day activities of department operations in a retail store.
• Ensure associates are trained, department is fully staffed, and operating to company standards.
• Order and maintain inventory, including markdowns to minimize loss and ensure product freshness.
• Review and validate received orders for amount, quality, count or weight; store appropriately.
• Manage a team for stocking, production, and related tasks to ensure quality and rotation.
• Maintain familiarity with products carried in the department and store-wide offerings.
• Know ad items, special prices, and coupon deals that apply to the store's programs.
• Communicate and execute weekly Flight Plans to meet company timelines.
• Assist in scheduling, labor control, overtime, and payroll for the department.
• Support department goals, forecasts, and career development; participate in meetings.
• Maintain clean, stocked department; follow food safety and safety guidelines.
• Support cross-department tasks as needed.

Skills

Leadership

Communication

Bookkeeping

Organization

Problem solving

Conflict management

Strategic planning

Retail operations

MS Office

Spanish (desirable)

Education

High School Diploma or GED

Tools

Retail management systems

Job description

SpartanNash in Grand Rapids, MI is seeking a department operations lead to manage day-to-day activities in a retail store. You will ensure staff readiness, execute plans, and uphold company standards while maintaining inventory, product freshness, and safety.

You will guide a hands-on team, coordinate with managers, and help meet KPIs and goals. Spanish skills are a plus. This role emphasizes leadership, organization, and strong communication in a fast-paced environment.