Center Operations & Growth Leader

Talentify; Richmond (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Opportunity for advancement

Paid time off

Training & development

Job summary

The Learning Experience is seeking a General Manager to drive center operations and people leadership in our Texas center. You will oversee daily performance, staffing, budget management, and vendor relationships while ensuring exceptional customer engagement and enrollment growth.

You will lead marketing activities at the center, nurture parent leads, and coordinate communications to families, with a focus on delivering a thriving, compliant childcare environment.

Qualifications

• 3+ years’ experience in retail/store management - cross-industry experience welcome.
• Demonstrated leadership ability with a minimum of 2+ years of experience in a customer-facing sales setting.
• Ability to leverage data to understand the business and make decisions.
• Bachelor’s degree preferred.

Responsibilities

• Performance and productivity for all operational aspects of the center
• Creates action plans based on past performance and forecasted occupancy
• Hires outstanding talent and ensures center is fully staffed with high performing teachers
• Effectively manages labor; Approves all final work schedules to ensure appropriate ratios are always intact
• Processes timesheets ensuring the accuracy of timekeeping systems
• Manages center inventory- office supplies, food, curriculum, staff recognition items, etc.
• Manages all vendor relationships- organizes facilities maintenance and technology support
• In partnership with Center Director, conducts team meetings to communicate important information and set a direction
• Executes marketing brand campaigns within the center and implements local marketing activities.
• Effectively uses social media channels for parent engagement and retention
• Nurtures leads through scheduling and conducting tours; follows up with potential families to secure enrollment.
• Leads tours, highlighting key features of our brand and the center and maintains strong connections with potential customers
• Has a strong understanding of the childcare offerings within the community
• Maintains the lead tracking portal and customer database
• Coordinates the registration process and maintains customer and employee information in center systems
• Responsible for communications to families (i.e. billing, newsletters)
• Plans and manages budget for “parent pleasers”

Skills

Retail/store management

Leadership

Data-driven decisions

Education

Bachelor’s degree preferred

Job description

The Learning Experience is seeking a General Manager to drive center operations and people leadership in our Texas center. You will oversee daily performance, staffing, budget management, and vendor relationships while ensuring exceptional customer engagement and enrollment growth.

You will lead marketing activities at the center, nurture parent leads, and coordinate communications to families, with a focus on delivering a thriving, compliant childcare environment.