Center Operations Director — Colorado Springs Growth Leader

Soar Autism Center; Colorado Springs (CO); Vor Ort; USD 80.000 - 100.000; Vollzeit

Benefits dieser Stelle

Bonus up to $32k

Student loan repayment

Tuition reimbursement

In-network mental health support

Career growth & leadership exposure

Zusammenfassung

Soar Autism Center is building a network of interdisciplinary clinics to support children with autism and their families, focusing on early intervention and play-based ABA models. The Center Operations Director will own center performance, lead a team of clinicians and staff, and partner with leadership to drive growth, quality, and family experience.

Starting compensation ranges from $80,000 to $100,000 per year with an annual bonus potential up to $32,000 based on performance.

Qualifikationen

• Previous people management experience, leading high-performing teams.
• 2-3+ years of managing strong operations.

Aufgaben

• Act as the local owner of performance against forecasted goals, including budget, utilization, and efficiency.
• Drive strong execution of operating systems (scheduling, staffing, billing efficiency, cleanliness, parent communication).
• Partner with market and regional leadership to identify opportunities, solve problems, and continuously improve how the center runs.
• Lead with calm, clarity, and professionalism in a fast-paced environment.
• Own all parts of the non-clinical experience for caregivers.
• Build strong, supportive relationships with caregivers and ensure clear, timely communication.
• Drive strong attendance, engagement, and client satisfaction (NPS).
• Deliver a smooth onboarding for new families.
• Manage the front desk and provide a warm welcome to clients, prospective clients and teammates.
• Prepare families for diagnostics, assessments, and transitions with confidence and clarity.
• Serve as the primary people leader for local staff, including clinicians and support team members.
• Coach, develop, and motivate team members.
• Partner closely with the lead clinician to support clinical excellence, team morale, and retention.

Kenntnisse

People management

Operations management

Budgeting

Customer service focus

Jobbeschreibung

Soar Autism Center is building a network of interdisciplinary clinics to support children with autism and their families, focusing on early intervention and play-based ABA models. The Center Operations Director will own center performance, lead a team of clinicians and staff, and partner with leadership to drive growth, quality, and family experience.

Starting compensation ranges from $80,000 to $100,000 per year with an annual bonus potential up to $32,000 based on performance.