Center Operations Director - Colorado Springs Metro Area

Tier1usa; Colorado Springs (CO); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Bonus up to $32k

Student loan repayment

Tuition reimbursement

In-network mental health support

Career growth & leadership exposure

Job summary

Soar Autism Center is building a network of interdisciplinary clinics to support children with autism and their families, focusing on early intervention and play-based ABA models. The Center Operations Director will own center performance, lead a team of clinicians and staff, and partner with leadership to drive growth, quality, and family experience.

Starting compensation ranges from $80,000 to $100,000 per year with an annual bonus potential up to $32,000 based on performance.

Qualifications

• Previous people management experience, leading high-performing teams.
• 2-3+ years of managing strong operations.

Responsibilities

• Act as the local owner of performance against forecasted goals, including budget, utilization, and efficiency.
• Drive strong execution of operating systems (scheduling, staffing, billing efficiency, cleanliness, parent communication).
• Partner with market and regional leadership to identify opportunities, solve problems, and continuously improve how the center runs.
• Lead with calm, clarity, and professionalism in a fast-paced environment.
• Own all parts of the non-clinical experience for caregivers.
• Build strong, supportive relationships with caregivers and ensure clear, timely communication.
• Drive strong attendance, engagement, and client satisfaction (NPS).
• Deliver a smooth onboarding for new families.
• Manage the front desk and provide a warm welcome to clients, prospective clients and teammates.
• Prepare families for diagnostics, assessments, and transitions with confidence and clarity.
• Serve as the primary people leader for local staff, including clinicians and support team members.
• Coach, develop, and motivate team members.
• Partner closely with the lead clinician to support clinical excellence, team morale, and retention.

Skills

People management

Operations management

Budgeting

Customer service focus

Job description

Compensation $80,000.00 - $100,000.00/year

Schedule Full time

Job Type Permanent

Industry Health medical and related

Description

Soar Autism Center is building a network of interdisciplinary clinics where children with autism and their families receive life-shaping services that support them to thrive. We prioritize early intervention, comprehensive supportive services, and positive, developmentally-appropriate learning that meets the needs of each unique child and family. Specifically, we focus on integrated autism care and a play-based model of applied behavior analysis (ABA) based on the principles of the Early Start Denver Model.

Center Operations Director (COD)

The Center Operations Director (COD) role is a high-impact leadership position for someone early-to-mid career who is smart, ambitious, and ready to own real responsibility. This is not a back-office role. You’ll run a center, lead a team, partner closely with clinicians, and directly influence growth, quality, and family experience.

Growth Opportunities

Soar is growing rapidly, and many of our CODs grow into multi-site leadership, regional operations, or senior operational roles as Soar continues to expand. If you’re looking for a role where you can learn quickly, be trusted early, and build a meaningful leadership career, this is it.

Specific Responsibilities

• Act as the local owner of performance against forecasted goals, including budget, utilization, and efficiency
• Drive strong execution of Soar’s operating systems (scheduling, staffing, billing efficiency, cleanliness, parent communication, etc.)
• Partner with market and regional leadership to identify opportunities, solve problems, and continuously improve how the center runs
• Lead with calm, clarity, and professionalism in a fast-paced environment

Creating an Exceptional Family Experience

• Own all parts of the non-clinical experience for caregivers
• Build strong, supportive relationships with caregivers and ensure clear, timely communication
• Drive strong attendance, engagement, and client satisfaction (NPS)
• Deliver a smooth onboarding for new families
• Manage the front desk and provide a warm welcome to clients, prospective clients and teammates
• Prepare families for diagnostics, assessments, and transitions with confidence and clarity

Leading and Developing People

• Serve as the primary people leader for local staff, including clinicians and support team members
• Coach, develop, and motivate team members
• Partner closely with the lead clinician to support clinical excellence, team morale, and retention
• Act as a trusted point of escalation and support for staff, knowing when to solve and when to raise issues

Who This Role Is Great For

• Early-to-mid career but already trusted with real responsibility
• Enjoy running things, solving problems, and working with people
• Detail-oriented and big-picture oriented
• Performance matters and growth is earned
• Motivated by mission, but also by learning, ownership, and career trajectory

Qualifications / Education

• Previous people management experience, leading high-performing teams of 8-10 or more people.
• 2-3+ years of managing strong operations.

What We Offer

• Starting base salary of $80,000.00 - $100,000.00/year with annual bonus potential of up to $32,000 based on center and individual performance.
• Student loan repayment and tuition reimbursement benefits.
• Priority access for in-network mental health support through our partnership with Sol Mental Health.
• Tons of support from our multidisciplinary team.
• Direct exposure to senior leaders and multi-site operators.
• A collaborative, high-accountability environment where strong performers grow quickly.
• The chance to build something meaningful - while building your career.

Soar Autism Center is committed to diversity and inclusion at all levels. As an equal opportunity employer, we strictly prohibit discrimination or harassment and welcome applicants of all backgrounds, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected characteristics.