Center Operations Coordinator

ICES: Data, Discovery, Better Health; Lansdale (Montgomery County); On-site; USD 60,000 - 75,000; Full time

Job summary

Aspire Child & Family Services is seeking a Center Administrator to support the efficient day-to-day operations of the assigned center and to serve as a key administrative partner to center leadership. This role emphasizes staffing coordination, facility readiness, compliance, and a professional environment for staff, clients, and families.

The position collaborates with the Assistant Clinical Director and Family Liaison to review staffing and facility needs, communicate operational trends, and

Qualifications

• High school diploma or GED required; associate or bachelor's preferred.
• 2–3 years of administrative/office management or healthcare experience.
• Experience coordinating staff schedules, call-offs, coverage, and daily staffing needs.
• Strong organizational skills for a fast-paced center.
• Professional communication with employees, leadership, clients, families, and external partners.
• Experience maintaining accurate records, documentation, schedules, and administrative files.
• Strong computer skills; proficient in Microsoft Office/Google Workspace.
• Ability to monitor daily operations and identify staffing, facility, or operational issues requiring attention.
• Strong problem-solving and decision-making skills.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Coordinate daily staffing needs, employee call-offs, coverage needs, and schedule execution in collaboration with the Family Liaison.
• Monitor BHT attendance, punctuality, professionalism, and adherence to established workplace and operational expectations.
• Assist with addressing day-to-day staffing and operational concerns and elevate concerns to appropriate leadership as needed.
• Monitor BHT productivity, utilization, cancellations, and other operational trends, identifying concerns or patterns for leadership review.
• Support effective communication between administrative, scheduling, and clinical team members to promote smooth daily center operations.
• Ensure treatment rooms, common areas, equipment, and necessary supplies are organized, prepared, and ready for daily services.
• Monitor center inventory and coordinate the ordering and restocking of approved supplies.
• Oversee the overall cleanliness, organization, and operational readiness of the center.
• Coordinate routine building maintenance needs, vendor visits, and facility-related communication with landlords or property management.
• Identify and promptly elevate facility, safety, or maintenance concerns that could impact center operations.
• Coordinate IT support requests and assist with troubleshooting or resolving equipment and technology-related issues.
• Partner closely with the Assistant Clinical Director and Family Liaison to support effective center operations and communication.
• Participate in weekly Center Leadership Meetings to review staffing, scheduling, utilization, facility needs, operational concerns, and center priorities.
• Communicate operational trends, barriers, and areas requiring leadership attention and assist with implementing agreed-upon action items.
• Serve as an accessible administrative resource for center staff regarding day-to-day operational questions and needs.

Skills

Organizational skills

Communication

Confidentiality

Problem-solving

Microsoft Office

Education

Associate's or Bachelor's degree in related field

Tools

Microsoft Office

Google Workspace

Job description

Aspire Child & Family Services is seeking a Center Administrator to support the efficient day-to-day operations of the assigned center and to serve as a key administrative partner to center leadership. This role emphasizes staffing coordination, facility readiness, compliance, and a professional environment for staff, clients, and families.

The position collaborates with the Assistant Clinical Director and Family Liaison to review staffing and facility needs, communicate operational trends, and