Center Manager: Operations & Growth Leader

Grease-Monkey; Montgomery (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

Grease-Monkey in Montgomery, AL seeks a Center Manager to lead daily operations, sales, and people. You will drive customer satisfaction, manage the P&L, and develop a high-performing service team in a fast-paced environment.

Responsibilities include owning the customer experience, fleet partnerships, and safety protocols while ensuring efficient service bay operations and strong financial performance.

Qualifications

• High school diploma or equivalent required.
• 3+ years of people leadership experience; automotive or service retail management preferred.
• Strong understanding of P&L management, cost control, and revenue growth strategies.
• Experience in a high-volume, customer-facing environment (automotive, retail, restaurant, or similar).
• Comfortable using POS systems, scheduling tools, and standard business software.

Responsibilities

• Deliver a best-in-class customer experience grounded in trust, transparency, and efficiency.
• Drive revenue growth by meeting or exceeding sales targets across services, memberships, and fleet partnerships.
• Own and manage the center’s Profit & Loss (P&L), including revenue, labor, and operating expenses.
• Oversee daily operations including service bay efficiency, workflow, scheduling, and store readiness.
• Build, coach, and develop a high-performing team of service technicians and leaders.
• Establish a culture of accountability, teamwork, safety, and customer obsession.
• Lead hiring, onboarding, training, performance management, and, when necessary, discipline.

Skills

People leadership

P&L management

Revenue growth

Customer service

Communication

Decision-making

Problem-solving

Education

High school diploma or equivalent

Tools

POS systems

Scheduling tools

Standard business software

Job description

Grease-Monkey in Montgomery, AL seeks a Center Manager to lead daily operations, sales, and people. You will drive customer satisfaction, manage the P&L, and develop a high-performing service team in a fast-paced environment.

Responsibilities include owning the customer experience, fleet partnerships, and safety protocols while ensuring efficient service bay operations and strong financial performance.