Center Manager: Lead Team, Elevate Guest Experience

NORTH AMERICAN WAX COMPANY LLC; Oregon (WI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee – Have fun while exc

Referral Bonus – Generous incentive to

Job summary

European Wax Center is seeking a Center Manager to oversee daily operations at our location in Clackamas, OR. You will lead a team of Guest Service Associates and Licensed Wax Specialists, drive sales, grow memberships, and ensure guest satisfaction with high service standards.

The role emphasizes coaching, staffing, inventory control, and adherence to health and safety regulations. A strong customer-service focus and leadership ability are essential for success and career growth within the

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset and brand knowledge are important

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn KPI’s and use financial acumen to drive results

Skills

Team leadership

Sales-driven

Communication

Problem-solving

Education

Equivalent educational background

Tools

POS system

Job description

European Wax Center is seeking a Center Manager to oversee daily operations at our location in Clackamas, OR. You will lead a team of Guest Service Associates and Licensed Wax Specialists, drive sales, grow memberships, and ensure guest satisfaction with high service standards.

The role emphasizes coaching, staffing, inventory control, and adherence to health and safety regulations. A strong customer-service focus and leadership ability are essential for success and career growth within the