Center Manager - (Clackamas)

NORTH AMERICAN WAX COMPANY LLC; Oregon (WI); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee – Have fun while exc

Referral Bonus – Generous incentive to

Job summary

European Wax Center is seeking a Center Manager to oversee daily operations at our location in Clackamas, OR. You will lead a team of Guest Service Associates and Licensed Wax Specialists, drive sales, grow memberships, and ensure guest satisfaction with high service standards.

The role emphasizes coaching, staffing, inventory control, and adherence to health and safety regulations. A strong customer-service focus and leadership ability are essential for success and career growth within the

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset and brand knowledge are important

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn KPI’s and use financial acumen to drive results

Skills

Team leadership

Sales-driven

Communication

Problem-solving

Education

Equivalent educational background

Tools

POS system

Job description

Job Details

Location: 8964 SE Sunnyside Rd, Clackamas, OR 97015.

Salary: $35,568.00–$60,000.00 per year.

Full‑time, in‑person role.

Job Summary

As a Center Manager, you will oversee all aspects of daily operations at our European Wax Center location. You’ll be responsible for team leadership, sales performance, guest satisfaction, and operational excellence. This is a great opportunity for someone with a passion for beauty, strong leadership skills, and a drive to exceed goals.

Key Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem‑solving skills
• Sales‑driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!
• Understands the business of Revealing Beautiful Skin and utilizes Key Performance Indicators to drive positive business performance
• Places the guest first and coaches Associates to build brand loyalty
• Self‑motivated, accountable, punctual, organized, and reflects the Brand
• Leads and inspires by example, encourages fact‑based solutions, and celebrates the success of others
• Open and flexible schedule
• Effective written and verbal communication
• Able to learn and operate a POS system
• Physically able to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally
• Able to stand and work on the floor for extended periods (80% or more of shift)

Benefits

• Competitive base salary plus monthly performance bonuses
• Paid time off (PTO) and holidays
• Generous benefits package, including 401(k) with match, health, vision, dental, and more
• Discounts on waxing services and retail products
• Ongoing training and career development opportunities
• Supportive, empowering, and inclusive work environment

Perks

• Daily Pay
• Employee Assistance Program
• Team Member Assistance Fund
• Culture Committee – Have fun while being the best!
• Referral Bonus – Generous incentive to hire all roles

Why Join European Wax Center?

We’re more than just waxing—we’re a place where confident, empowered people thrive. Be part of a brand that values growth, teamwork, and helping guests feel their best.