Beauty Center Manager: Lead Guest Experience & Growth

NORTH AMERICAN WAX COMPANY LLC; Beaverton (OR); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Daily Pay

Employee Assistance Program

Team Member Assistance Fund

Culture Committee - Have fun while be…

Referral Bonus - Generous Incentive to

Job summary

European Wax Center is seeking a Center Manager in Beaverton to lead daily operations, drive sales, and manage a high-performing team of Guest Service Associates and Licensed Wax Specialists. You will champion guest satisfaction, training, and KPI awareness to elevate the guest experience at the Beaverton location.

The role emphasizes leadership, operational excellence, and a strong sales focus, with a competitive base salary, bonuses, and comprehensive benefits.

Qualifications

• 2+ years of experience in retail sales management, spa/salon operations, or hospitality leadership (or equivalent educational background)
• Strong sales background preferred
• Proven ability to lead and motivate a team
• Established history of managing multiple direct reports
• Strong communication, organizational, and problem-solving skills
• Sales-driven with a focus on customer service excellence
• Flexible availability, including evenings and weekends
• Growth mindset is key!

Responsibilities

• Lead and manage a team of Guest Service Associates and Licensed Wax Specialists
• Drive center performance through sales goals, membership growth, and guest retention
• Oversee scheduling, inventory, payroll, and daily operations
• Ensure compliance with health and safety regulations and brand standards
• Provide coaching, training, and performance feedback to team members
• Resolve guest concerns with professionalism and care
• Learn and develop a deep understanding of KPI’s and speak to financial acumen

Skills

Retail sales management

Spa/salon operations

Leadership

Direct reports management

Communication

Organizational skills

Problem-solving

Customer service

Flexibility

Evenings and weekends availability

Tools

POS system

Job description

European Wax Center is seeking a Center Manager in Beaverton to lead daily operations, drive sales, and manage a high-performing team of Guest Service Associates and Licensed Wax Specialists. You will champion guest satisfaction, training, and KPI awareness to elevate the guest experience at the Beaverton location.

The role emphasizes leadership, operational excellence, and a strong sales focus, with a competitive base salary, bonuses, and comprehensive benefits.