Center Manager

HairClub; Wildwood (FL); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

401k

Dental, Vision and Medical

Paid PTO days

Wellness days

Paid Holidays

Opportunities for growth and advancement

Attractive work schedule

Uncapped Bonus Opportunity

Job summary

An established industry player is seeking a dynamic Center Manager to oversee operations and enhance member experiences in a vibrant retail environment. This role involves mentoring and leading a dedicated team, implementing strategic initiatives, and driving member retention and growth. With a focus on creating a positive atmosphere, you will ensure that both members and employees thrive. Join a company that values personal image and lifestyle, and be part of a mission that impacts lives positively. If you are a people leader ready for a challenge and growth, this opportunity is for you!

Qualifications

• 5+ years of management experience in a relevant field.
• Strong sales and client relationship skills are essential.

Responsibilities

• Lead and train the Center team to enhance member experience.
• Drive member retention and growth through effective strategies.

Skills

Management Experience

Sales Experience

Communication Skills

Team Leadership

Job description

For over 45 years, we’ve helped more than half a million members reclaim their hair and their confidence. HairClub’s vision is to be the most trusted personal image and lifestyle authority while achieving accelerated growth through powerful member experiences in Centers. With over 100 locations across the USA and Canada, we provide everything from hair regrowth, hair restoration, scalp micropigmentation, and much more!

HairClub is looking for a Center Manager to lead all operations in our Center in order to ensure success in terms of sales, member experience, profitability, efficiency, and safety. As a Center Manager, you will be responsible for hiring, training, and managing Center talent and holding your team accountable. Do you want to be a part of The Club, make a difference, and help our members confidently go after their dreams?

What you should expect to do:

1. Mentor, lead and train your team to optimize development
2. Increase Center's Member Retention and Growth
3. Implement and execute HairClub's strategies, programs, and communications
4. Staff and lead your Center team
5. Drive focus on the ultimate member and employee experience
6. Ensure the expectations of new, existing, and potential Members are exceeded

Qualifications:

1. At least five (5) years of relevant management experience
2. Relevant sales and long-term client relationship experience
3. Excellent communication and team-leading skills

Measures of Success:

1. Increase Center's Member Retention and Growth
2. Maintain a Highly Engaged Workforce
3. Meet or exceed total Center revenue and profitability goals and continually improve Net Promoter Score (NPS)

Benefits: After 90 days of employment:

• 401k
• Dental, Vision and Medical
• Paid PTO days, wellness days and Paid Holidays
• A wealth of opportunities for growth and advancement
• Attractive work schedule: Tuesday-Saturday, with Sundays and Mondays off. Centers are closed for most major holidays.
• Uncapped Bonus Opportunity based on business growth and success of the Center

Are you a People Leader looking for a challenge and a place to GROW? Look no further!

HairClub is an equal opportunity employer, dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. HairClub strives to foster an environment where our employees feel respected, valued, and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Management and Training

Industries

Retail