Center Manager

Wax Center Partners; Glendale (AZ); On-site; USD 65,000 - 68,000; Full time

Benefits offered by this job

Competitive compensation

401K

Medical/Dental/Vision insurance

Paid time off

Training

Complimentary waxing

Career advancement

Job summary

European Wax Center in Glendale, AZ, is seeking a passionate Center Manager to lead daily operations, drive sales, and deliver exceptional guest service. You will oversee a high-performing team, manage budgets, and uphold brand standards while inspiring growth and teamwork.

This full-time role offers competitive pay ($65,000–$68,000 base) plus commission and bonus opportunities, comprehensive benefits, paid time off, and extensive training.

Qualifications

• 1–2 years of retail management experience with direct supervision of 5+ people.
• High school diploma or equivalent required; college degree preferred.
• Sales experience is highly preferred.
• Ability to communicate effectively and establish collaborative relationships.
• Strong leadership and accountability for team performance and guest experience.
• Demonstrated problem solving and adaptability with limited supervision.
• Proficiency with Microsoft Office 365 and basic financial awareness.

Responsibilities

• Lead the center team to surpass sales goals and KPIs, driving growth and profitability.
• Manage labor and product usage costs to optimize financial performance.
• Maintain exceptional service standards and respond to guest feedback.
• Recruit, onboard, train, and develop in-center associates.
• Coach and motivate staff to achieve professional growth and high performance.
• Ensure adherence to policies, procedures, and safety standards.
• Collaborate with District Manager and leadership to execute initiatives.

Skills

Retail management

Leadership

Sales experience

Team supervision

Communication

Problem solving

Autonomous work style

Financial acumen

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Office 365

Job description

DescriptionWe are looking for a passionate and driven leader to steer our company toward greater growth and achievement! If you are enthusiastic about sales, customer service, and cultivating a collaborative and high-performing team, this is the role for you.

DescriptionWe are looking for a passionate and driven leader to steer our company toward greater growth and achievement! If you are enthusiastic about sales, customer service, and cultivating a collaborative and high-performing team, this is the role for you. As a Center Manager at European Wax Center, you will hold full responsibility and accountability for all center activities, overseeing day-to-day operations, achieving performance metrics and financial objectives, maintaining exemplary service standards, leading the center team, fostering team development, and enforcing policies and procedures. This position is at the forefront of our company’s mission to deliver confidence to our guests through exceptional service, while leading with care and integrity. Don’t miss the chance to be part of the industry leader in waxing services!

What We Offer

• Competitive base compensation ($65,000 -$68,000), commission, and bonus structure
• 401K retirement savings plan
• Medical, Dental, Vision, and Disability Insurance
• Paid time-off
• Personalized training
• Complimentary waxing at all our locations as well as product discounts
• Opportunity for advancement for those wanting to further their career.

Requirements

KEY RESPONSIBILITIES

• Lead the center team in surpassing center and individual associate sales goals and KPIs, implementing strategies to drive sales growth and maximize profitability.
• Manage costs effectively, from labor to product usage, to optimize financial performance and ensure operational efficiency.
• Maintain exceptional service standards, promptly addressing guest feedback and nurturing a culture of excellence.
• Recruit, onboard, train, and develop in-center associates.
• Supervise, motivate, inspire, and coach associates in achieving their professional best.
• Ensure adherence to company policies, procedures, and safety standards, fostering a positive and compliant work environment.
• Collaborate with the District Manager and corporate leadership to execute initiatives and drive overall business success.

Qualifications

• 1 to 2 years of retail management experience, with direct employee supervision of 5+ people.
• High school diploma or equivalent required; college degree preferred.
• Demonstrated success in achieving selling and operational excellence by hiring, leading, retaining, motivating, and developing high-performing associates.
• Highly resourceful individual, with the ability to solve problems in a timely manner and adapt to unforeseen circumstances.
• Ability to communicate effectively and establish collaborative relationships amongst team members.
• Strong leadership skills demonstrated by a capacity to lead by example, providing support, ensuring attention to detail, maintaining quality and service standards, and facilitating positive interactions.
• Demonstrated effectiveness in working autonomously with limited supervision.
• Business and financial proficiency.
• Sales experience is highly preferred.
• Openness to feedback for professional and personal growth.
• Working proficiency in Microsoft Office 365 suite (Outlook, Word, Excel, etc.).

Pay

• $ $65,000 -$68,000 year plus commission and bonus opportunity.

Job Type

• Full-time.

Schedule

• 40 hours/week, including one weekend day and changing shifts (AM and PM).
• Weekend availability.

WORK LOCATION

On-site.