Center Manager

Workstream; Virginia Beach (VA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Bonus Incentive Program

PTO

Health Coverage

Retail Perks

Growth Opportunities

Competitive Base Pay

Job summary

European Wax Center in Virginia Beach is seeking a Center Manager to lead a high-energy team and deliver exceptional guest experiences. You will drive sales, manage operations, and train staff to uphold our standards of expertise and inclusiveness.

The role requires hands-on leadership, a flexible schedule including nights/weekends, and a proven track record in retail/hospitality or wellness settings.

Qualifications

• Minimum 2+ years in a management role.
• Retail/hospitality/wellness experience preferred.
• Strong sales and guest service mindset.
• Excellent communication and leadership skills.
• Willing to work nights and weekends.
• Ability to train and develop a team.

Responsibilities

• Oversee daily center operations, opening/closing, scheduling.
• Drive sales, manage budgets, promotions and events.
• Recruit, train, mentor staff and uphold performance standards.
• Deliver exceptional guest experiences and services.
• Address staffing and supply challenges with a positive attitude.
• Uphold brand pillars in every decision and interaction.

Skills

Leadership

Sales

People skills

Hands-on

Adaptable

Flexible schedule

Education

Associate degree or higher

Job description

Center Manager – European Wax Center

Ready to lead a dynamic team and create an unforgettable experience for every guest? At European Wax Center, we’re on a mission to “Reveal Beautiful Skin” and spark confidence from the moment guests walk through our doors. We need a hands‑on, driven Center Manager with proven leadership experience who can set the pace for a high‑energy, results‑focused environment—and have fun doing it.

Key Responsibilities

• Operational Excellence: Oversee opening/closing procedures, center cleanliness, scheduling, inventory, and adherence to brand standards.
• Sales & Growth: Drive center performance—meet sales goals, optimize budgets, and implement promotions and events that resonate locally.
• Team Development: Recruit, train, mentor, and hold your team accountable. Champion continuous learning and celebrate wins—big and small.
• Guest Experience: Lead by example in delivering flawless wax services, personalized recommendations, and retail expertise.
• Problem‑Solving: Quickly address challenges—staffing gaps, supply issues, or guest concerns— with creativity and a positive attitude.
• Brand Ambassador: Uphold our brand pillars—Expertise, Confidence, Inclusiveness—in every decision, interaction, and communication.

What You Bring

• Leadership Track Record: Minimum 2+ years in a management role, preferably in retail, hospitality, or wellness.
• Sales Savvy: Demonstrated ability to exceed revenue goals and drive repeat business.
• People Person: Exceptional communication skills, a friendly demeanor, and a knack for building strong team culture.
• Hands‑On Attitude: Willing to roll up your sleeves—whether that’s covering a shift, handling inventory, or training a new hire.
• Adaptable & Proactive: Thrive in a fast‑paced environment and pivot strategies as needed.
• Flexible Schedule: Available nights and weekends to meet the needs of our guests and your team.
• Education: Associate’s degree or higher preferred, but your leadership and results speak loudest.

Compensation & Perks

• Competitive Base Pay: Starting at $58,000/year
• Bonus Incentive Program: Monthly and annual performance bonuses plus commission on your personal sales
• PTO: Paid time off
• Health Coverage: Medical, dental, and vision plans available
• Retail Perks: Deep discounts on our top‑tier products and complimentary waxing services
• Growth Opportunities: Ongoing training, leadership development, and career advancement within our franchise network