Center Manager

Workstream; Williamsburg (VA); On-site; USD 58,000 - 82,000; Full time

Benefits offered by this job

Competitive base pay

Bonus incentive program

Paid time off

Health coverage

Retail product discounts

Growth opportunities

Job summary

European Wax Center is seeking a results-driven Center Manager to lead a high-energy team and deliver exceptional guest experiences. You will manage daily operations, drive sales performance, and promote a culture of service excellence.

The role emphasizes hands-on leadership, staff development, and adaptability in a fast-paced retail setting, with opportunities for growth across our franchise network. Strong communication and schedule flexibility are expected.

Qualifications

• Minimum 2+ years in a management role, preferably in retail, hospitality, or wellness.
• Proven ability to exceed revenue goals and drive repeat business.
• Excellent communication and team-building skills.

Responsibilities

• Oversee opening/closing procedures, center cleanliness, scheduling, inventory, and brand standards.
• Drive center performance—meet sales goals, optimize budgets, implement promotions and events locally.
• Recruit, train, mentor, and hold your team accountable; foster learning and celebrate wins.

Skills

Leadership

Sales

People skills

Hands-on attitude

Adaptable

Flexible schedule

Education

Associate’s degree or higher

Job description

Center Manager – European Wax Center

Ready to lead a dynamic team and create an unforgettable experience for every guest? At European Wax Center, we’re on a mission to “Reveal Beautiful Skin” and spark confidence from the moment guests walk through our doors. We need a hands‑on, driven Center Manager with proven leadership experience who can set the pace for a high‑energy, results‑focused environment—and have fun doing it.

Key Responsibilities

• Operational Excellence: Oversee opening/closing procedures, center cleanliness, scheduling, inventory, and adherence to brand standards.
• Sales & Growth: Drive center performance—meet sales goals, optimize budgets, and implement promotions and events that resonate locally.
• Team Development: Recruit, train, mentor, and hold your team accountable. Champion continuous learning and celebrate wins—big and small.
• Guest Experience: Lead by example in delivering flawless wax services, personalized recommendations, and retail expertise.
• Problem‑Solving: Quickly address challenges—staffing gaps, supply issues, or guest concerns—with creativity and a positive attitude.
• Brand Ambassador: Uphold our brand pillars—Expertise, Confidence, Inclusiveness—in every decision, interaction, and communication.

What You Bring

• Leadership Track Record: Minimum 2+ years in a management role, preferably in retail, hospitality, or wellness.
• Sales Savvy: Demonstrated ability to exceed revenue goals and drive repeat business.
• People Person: Exceptional communication skills, a friendly demeanor, and a knack for building strong team culture.
• Hands‑On Attitude: Willing to roll up your sleeves—whether that’s covering a shift, handling inventory, or training a new hire.
• Adaptable & Proactive: Thrive in a fast‑paced environment and pivot strategies as needed.
• Flexible Schedule: Available nights and weekends to meet the needs of our guests and your team.
• Education: Associate’s degree or higher preferred, but your leadership and results speak loudest.

Compensation & Perks

• Competitive Base Pay: Starting at $58,000/year
• Bonus Incentive Program: Monthly and annual performance bonuses plus commission on your personal sales
• PTO: Paid time off
• Health Coverage: Medical, dental, and vision plans available
• Retail Perks: Deep discounts on our top‑tier products and complimentary waxing services
• Growth Opportunities: Ongoing training, leadership development, and career advancement within our franchise network

European Wax Center is proud to be an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates. Join us in delivering world‑class waxing services and revealing confidence, one guest at a time!

Turn your passion into a rewarding role with European Wax Center —the world’s leading experts in comfortable and healthy body waxing! We’re in the business of Revealing Beautiful Skin®, and with your help, we’ll give guests a reason to walk in, and strut out.