Center Director - Tunkhannock

Lackawanna College; Scranton (Lackawanna County); On-site; USD 65,000 - 95,000; Full time

Job summary

Lackawanna College in Scranton is seeking a Center Director to oversee all programs and activities at the Center, ensuring fiscal responsibility and compliance with all applicable guidelines. The Director will lead center staff and coordinate with college leadership to meet community needs and strategic goals.

You will supervise enrollment operations, admissions, financial aid, advising, and registra­tion; develop budgets; and partner with academic and continuing education teams to design

Qualifications

• Bachelor’s Degree required.
• Five years of Educational or Business management experience required.
• Experience in Higher Education, sales and marketing preferred.
• Experience working with diverse populations preferred.

Responsibilities

• Supervise daily enrollment, academic and continuing education operations (admissions, financial aid, advising, registration, billing).
• Monitor student accounts with Student Accounts to ensure payments are current.
• Develop and implement Center retention plans with Admissions and Student Affairs.
• Hire, supervise and evaluate Center staff and adjunct faculty.
• Develop the Center’s budget and monitor for profitability and compliance.
• Coordinate with Academic Dean to schedule degree and continuing education courses.
• Collaborate to create and market continuing education programs.
• Support development and fundraising activities.
• Engage with community and workforce development partnerships.
• Lead departmental planning aligned with Institutional Strategic Plan.

Skills

Leadership

Communication

Analytical

Multi-tasking

Teamwork

Public speaking

Education

Bachelor's Degree in Education, Business or related field

Master’s Degree

Job description

LACKAWANNA COLLEGE HAS BEEN VOTED ONE OF THE

“BEST PLACES TO WORK IN PA” FOR 2014, 2015, 2016, 2017, 2019, 2020, 2023, 2024, and 2025!

Lackawanna College is a private, accredited college serving the people of Northeastern Pennsylvania. Our main campus is located in downtown Scranton, and our footprint includes satellite centers in 10 locations around Pennsylvania!

Our mission is to provide a quality education to all persons who seek to improve their lives and better the communities in which they live. We provide our students with a direct path to a bachelor’s degree, associate degree, or one of many different professional certifications. Additionally, our Continuing Education department helps put the people of Northeastern Pennsylvania back to work with modern career skills. Lackawanna is also one of the most cost-efficient regional higher education institutions.

Please know that only the candidates who meet the minimum qualifications can be considered, and only those selected for interviews will be contacted by a college representative. No phone calls, please.

ESSENTIAL FUNCTIONS, PRIMARY RESPONSIBILITIES AND OBJECTIVES:

The Center Director supervises and administers all programs, services and activities at the Center. He/she continuously evaluates program offerings to ensure the programs are fiscally responsible and meet the needs and demands for the surrounding community. The Director is responsible for ensuring the Center is compliant with all federal, state, institutional and accreditation guidelines and regulations.

The Center Director directly manages and supports all staff assigned to the Center and is responsible for the performance management and hiring of the employees in those positions.

ESSENTIAL FUNCTIONS:

• Supervise daily enrollment, academic and continuing education operations, including admissions, financial aid, advising, registration, billing processes, etc.
• In cooperation with the Student Accounts department, monitor individual student accounts to ensure all payments are up to date.
• Work with the Director of Admissions and the Student Affairs department to develop and implement Center retention plan for all students.
• Hire, supervise, evaluate and provide leadership to Center staff.
• Recruit, hire and support the adjunct faculty staff and continuing education instructors.
• Work with the Director of Admissions to develop the Center’s budget, and monitor to ensure Center remains profitable and compliant with approved spending guidelines.
• Coordinate with the Academic Dean and Director of Continuing Education to create the course schedules (fall, spring, etc.) for degree programs and Continuing Education courses and work collaboratively with program directors for the specialty programs.
• Develop and implement the Center’s marketing plan while working collaboratively with the College Advancement team.
• Develop and market new continuing education programs and work cooperatively with Continuing Education and other departments, as required.
• Work with and participate in area economic and workforce development agencies, chamber of commerce’s, social service agencies and other groups and organizations whose mission intersects with the College’s mission.
• Uphold the policies and procedures of the College.
• Prepare and submit various reports of enrollment, retention and student activities, upon request.
• Provide classroom instruction as required (ie. College 101, Capstone, other courses qualified to teach).
• Provide staff development training in all processes of the Center for staff and faculty.
• Support the college’s Development/Fundraising activities.
• Lead the departmental or unit level planning process in alignment with the Institutional Strategic Plan, being sure to meaningfully engage staff members in each step of the process, and facilitate the assignment of ownership for each activity related to the departmental plans and ensure that tasks are carried out as expected.
• Collaborate with other departmental heads to ensure that overlapping or related initiatives are coordinated.
• Participate in the Institutional Strategic Planning process as requested.
• Assess achievement of departmental plans annually, formally report results to supervisor, and participate in the college wide review of departmental plans as requested.
• Other duties and responsibilities as assigned.

KEY COMPETENCIES:

• Excellent communication and organizational skills.
• Demonstrated leadership ability.
• Strong analytical, problem-solving and conflict-resolution skills.
• Ability to multi-task.
• Proven ability to work with a diverse population.
• Willingness to work as part of a team to contribute to success of center.
• Excellent interpersonal skills.
• Capacity to represent the College in a public setting in a professional manner.
• Knowledge of educational recruiting and marketing

EDUCATION:

• Bachelor’s Degree in Education, Business or related field required.
• Master’s Degree preferred.

EXPERIENCE:

• Five (5) years of Educational or Business management experience is required.
• Experience in the Higher Education, sales and marketing field preferred.
• Experience working with people from all age groups and with various economic, educational, and ethnic backgrounds preferred.

In compliance with Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and all other applicable non-discrimination laws, Lackawanna College does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, age, disability, veteran’s status, or genetic information in its educational programs and activities, admissions, and with regard to employment.

Lackawanna College is an accredited, private, non-profit educational institution providing opportunities for career and personal development within selected associates degree, certificate and continuing education program.