Center Director

Sylvan Learning; Carmel (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

Sylvan Learning is seeking a Center Director who is passionate about education and excels in building relationships. This role involves driving sales, managing operations, and ensuring student success. Join a dynamic team dedicated to making a difference in the community.

Benefits

Health Insurance

Dental Insurance

Sylvan Tuition Incentives

Up to 100 hours of PTO per year

Qualifications

• Exceptional communication and interpersonal skills.
• Strong organizational and time management abilities.
• Leadership qualities that inspire.

Responsibilities

• Maintain KPI expectations in sales and operations.
• Provide excellent customer service and assess students.
• Manage operational activities like payroll and scheduling.

Skills

Communication

Multitasking

Organization

Time Management

Leadership

Education

Bachelor's Degree

Job description

General Summary

CENTER DIRECTOR

Are you ready for a career that challenges you every day?

Are you someone who loves building relationships, driving sales, and supporting education? If so, we have an exciting opportunity for you! We are currently seeking a Center Director to work with our team of Directors and skilled educators who are passionate about creating exceptional customer experiences, supporting education, and driving revenue. At Sylvan Learning, we believe in creating an environment where every child can succeed. As a Center Director, you will play a crucial role in bringing this vision to life and making a real difference in the lives of children and families in your community.

We Are Looking For Someone Who

• Has a passion for education and understands the importance of academic success.
• Thrives in a fast-paced environment and is comfortable wearing many hats.
• Is a natural relationship builder with a passion for setting and achieving goals.
• Possesses exceptional communication and interpersonal skills to build strong relationships with parents, students, colleagues, and the community.
• Is committed to improving performance metrics to ensure center growth, revenue, and students' educational progress.

At Sylvan Learning, we value creativity, passion, and a growth mindset. We offer a supportive and dynamic work environment where you can be yourself, challenge yourself, and make a real impact. If you're excited about being a Center Director and positively impacting our community, this role is for you!

Essential Job Functions

• Maintain KPI expectations in sales and operations consistently.
• Provide excellent customer service, ensuring calls and walk-ins are answered promptly during business hours.
• Assess and observe students, discuss results with parents, and set goals for success.
• Meet with parents to discuss enrollment options and ongoing support.
• Manage operational activities such as payroll, billing, account maintenance, teacher scheduling, and labor management.
• Collaborate with the Director of Student Advancement to ensure high-quality instruction.
• Engage customers throughout the customer lifecycle to keep them enrolled.
• Assist customers with payment options and ensure a smooth application and closing process.
• Use community engagement to drive enrollments and promote Sylvan.
• Build relationships with educators and key community figures to benefit students.
• Engage with the community to establish rapport and promote Sylvan.
• Maintain a professional and appealing center appearance.
• Ensure safety and adherence to policies to promote student well-being.

Skills/Requirements

• Driven to succeed with a clear definition of your 'win'.
• Exceptional multitasking skills.
• Strong memory and organizational skills.
• Excellent time management abilities.
• Enjoy working with people and kids.
• Effective communication skills, including managing group texts.
• Leadership qualities that inspire rather than push.
• Belief in Radical Honesty and a positive outlook that 'it always works out.'
• Loves learning and values feedback for growth.
• Strong belief in the value of education.
• Familiarity with Simon Sinek's TED Talk is a plus.
• Hold a bachelor's degree.

Benefits

• Health Insurance
• Dental Insurance
• Sylvan Tuition Incentives
• Up to 100 hours of PTO per year (start date dependent)

If you're a force to be reckoned with and want to learn more about how your dreams align with ours, and if you're excited to join a fast-growing, fast-paced company, submit your application today.

The above statements describe the general nature of the work and are not a complete list of all responsibilities, skills, or knowledge required.