Center Associate: Shipping, Service & Solutions

The UPS Store Sun City Center #1351; Sun City Center (FL); On-site; USD 26,000 - 34,000; Full time

Job summary

The UPS Store Sun City Center #1351 is seeking a friendly Center Associate to deliver world-class customer service by handling shipments, operating copiers, and assisting customers with product and service options in a retail setting.

The ideal candidate has retail experience, strong computer skills, a high school diploma or GED, excellent communication, and is reliable and physically capable of lifting 40+ pounds; you will learn all offerings and support a safe, organized store environment.

Qualifications

• High school diploma or GED required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills and strong verbal/written communication.
• Prompt, reliable, and responsible; able to lift 40+ pounds.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Learns all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Retail sales experience

Strong computer skills

Excellent communication

Phone skills

Reliability

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store Sun City Center #1351 is seeking a friendly Center Associate to deliver world-class customer service by handling shipments, operating copiers, and assisting customers with product and service options in a retail setting.

The ideal candidate has retail experience, strong computer skills, a high school diploma or GED, excellent communication, and is reliable and physically capable of lifting 40+ pounds; you will learn all offerings and support a safe, organized store environment.