Center Associate: Customer Service & Tech-Savvy Solutions

UPS Multi-Location; Indian Harbour Beach (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

UPS Multi-Location is seeking a Center Associate in Indian Harbour Beach, Florida. This role involves delivering exceptional customer service by processing packages for shipment and operating various office equipment. The ideal candidate should have a friendly demeanor, retail sales experience, and be a fast learner.

Key responsibilities include assisting customers with their shipping needs, maintaining a clean working environment, and learning product offerings quickly. A high school diploma or GED is mandatory.

Qualifications

• Fast learner who aims to understand all business aspects quickly.
• Able to lift over 50 pounds.
• Reliable and responsible.

Responsibilities

• Delivers outstanding customer service to walk-in customers and phone inquiries.
• Practices good listening skills with customers and team members.
• Takes ownership of the customer's shipping needs.
• Learns all product and service offerings and industry trends.
• Operates all equipment and software expertly.

Skills

Retail sales experience

Strong computer skills

Outstanding phone skills

Verbal and written communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

UPS Multi-Location is seeking a Center Associate in Indian Harbour Beach, Florida. This role involves delivering exceptional customer service by processing packages for shipment and operating various office equipment. The ideal candidate should have a friendly demeanor, retail sales experience, and be a fast learner.

Key responsibilities include assisting customers with their shipping needs, maintaining a clean working environment, and learning product offerings quickly. A high school diploma or GED is mandatory.