Center Associate - Retail & Shipping Solutions Expert

UPS Multi-Location; Palm Bay (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

UPS Multi-Location is seeking a Center Associate to deliver world-class customer service and handle retail operations effectively. The ideal candidate will have previous retail sales experience, strong computer skills, and a professional demeanor.

Responsibilities include advising customers, maintaining equipment, and ensuring a clean environment. A high school diploma or GED is required, along with the ability to lift 40+ pounds. This role emphasizes customer satisfaction and efficiency in operations.

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Practices good listening skills with customers, team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Operates all equipment, software, and devices in an expert fashion.
• Maintains a clean, organized, and safe working environment.

Skills

Retail sales experience

Strong computer skills

Outstanding phone skills

Verbal and written communication

Ability to lift 40+ pounds

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

UPS Multi-Location is seeking a Center Associate to deliver world-class customer service and handle retail operations effectively. The ideal candidate will have previous retail sales experience, strong computer skills, and a professional demeanor.

Responsibilities include advising customers, maintaining equipment, and ensuring a clean environment. A high school diploma or GED is required, along with the ability to lift 40+ pounds. This role emphasizes customer satisfaction and efficiency in operations.