Center Associate: Customer Service & Shipping Specialist

The UPS Store 7171; Delray Beach (FL); On-site; USD 24,000 - 38,000; Full time

Job summary

The UPS Store 7171 in Delray Beach is seeking a Center Associate to deliver world-class customer service by processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.

The ideal candidate has a high school diploma or GED, strong computer skills, and a friendly, professional demeanor. You will learn all product and service offerings and maintain a clean, safe work environment.

Qualifications

• High school diploma or GED required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Strong computer skills

Outstanding phone skills

Verbal and written communication

Math skills

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store 7171 in Delray Beach is seeking a Center Associate to deliver world-class customer service by processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.

The ideal candidate has a high school diploma or GED, strong computer skills, and a friendly, professional demeanor. You will learn all product and service offerings and maintain a clean, safe work environment.