Cemetery Customer Service Rep Cherry Hill

Camden Diocese; New Jersey; On-site; USD 38,000 - 48,000; Full time

Job summary

Calvary Cemetery in Cherry Hill, NJ, is seeking a Cemetery Customer Service Representative to handle general office duties, respond to families, and process purchase agreements, payments, and burial orders.

The role requires good organizational and communication skills, proficiency with Word and Excel, and the ability to use email. Monday through Friday, on-site work with a compassionate, respectful approach to customers.

Qualifications

• High school graduate with good organization and communication skills.
• Experience of Order Processing systems preferred.
• Retail sales experience a plus.
• Knowledge of Microsoft Word and Excel and must be proficient in using e-mail.
• Ability to serve customers with compassion and respect.

Responsibilities

• Respond to customer requests and process purchase agreements, payments, monument applications and burial orders.
• Stay informed on current policies and procedures.
• Act as back-up to the office manager to show families available burial locations.
• Collaborate with cemetery team including field workers, management and other office personnel.

Skills

Customer service

Microsoft Word

Microsoft Excel

Email

Order processing systems

Retail sales

Communication

Education

High school diploma

Job description

Cemetery Customer Service Representative

Calvary Cemetery
2398 Marlton Pike West
(State Highway, Route 70 West), Cherry Hill
Camden County

Perform general office duties with emphasis on responding to customer requests and processing purchase agreements, payments, monument applications and burial order intakes. Stays informed regarding current policies and procedures. Acts as a back-up to the office manager to show families available burial locations. Collaborates with cemetery team including field workers, management and other office personnel.

Requirements:

High school graduate with good organization and communication skills. Experience of Order Processing systems preferred. Retail sales experience a plus. Knowledge of Microsoft Word and Excel and must be proficient in using e-mail. Ability to serve customers with compassion and respect.

Status:

Full-time position, Monday through Friday.