Cemetery Administrator

Buchanan Group Inc.; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Employer Matching

Tuition Reimbursement

Paid Time Off (PTO)

Job summary

Buchanan Group Inc. in Indianapolis is looking for a compassionate Cemetery Administrator to support in-office operations. The ideal candidate is organized and dedicated to serving families during their time of need. Responsibilities include maintaining electronic records, providing administrative support, and handling accounts receivable tasks.

Applicants should have a high school diploma and preferably two years of office administration experience. Strong Microsoft Office skills, attention to detail, and professionalism in sensitive situations are essential for success in this role.

Qualifications

• 2+ years of office administration experience preferred.
• Experience in funeral or cemetery industries is a plus.

Responsibilities

• Maintain and update electronic records using databases.
• Provide administrative support across departments.
• Handle accounts receivable tasks.

Skills

Microsoft Office proficiency

Attention to detail

Communication skills

Time management

Critical thinking

Education

High school diploma or equivalent

Job description

We are seeking a compassionate, career-oriented Cemetery Administrator to support our in-office operations. The ideal candidate is self-motivated, organized, and committed to delivering exceptional service to families during their time of need. This role requires professionalism, attention to detail, and the ability to work both independently and as part of a team.

Key Responsibilities

• Maintain and update electronic records using industry-specific databases.
• Ensure reliable transportation for occasional travel between locations.
• Provide broad administrative support across departments as needed, including at our other west-side facility.
• Review and submit orders promptly and accurately.
• Produce daily activity reports for the location, including all transactions for the day.
• Handle basic accounts receivable tasks, including conveying open balances to clients and sales staff.
• Communicate with families, internal staff, and external partners with empathy and professionalism.
• Create and maintain client files and reference documents.

Required Skills and Abilities

• Excellent knowledge of Microsoft Office products (Word, Outlook) and general computer proficiency.
• Strong attention to detail and data accuracy.
• Effective time management and ability to prioritize tasks.
• Clear, compassionate communication skills.
• Critical thinking and problem-solving ability.
• Professionalism, integrity, and discretion in sensitive situations.

Required Education and Experience

• High school diploma or equivalent.
• Minimum of 2 years of office administration experience preferred (other relevant experience and education considered).
• Experience in funeral, cemetery, or related service industries is a plus.

Work Environment

• Office-based role with occasional travel to another west-side facility.
• Must be available for an average of two Saturdays per month.
• Collaborative team environment with thorough training provided.
• Professional setting requiring empathy and discretion when assisting families.

Benefits

• Medical, Dental, and Vision Insurance
• Disability and Life Insurance
• Flexible Spending Account (FSA) and/or Health Savings Account (HSA)
• Paid Time Off (PTO)
• 401(k) with Employer Matching
• Employee Discounts
• Tuition Reimbursement
• Wellness Reimbursement Program

If you are a dependable, service-oriented professional looking to make a meaningful impact in the lives of families, we encourage you to apply and grow your career with us.

Disclaimer

The above information on this job description has been designed to indicate the general nature and level of work performed by the employee with this qualification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications of employees assigned to this job.