Cemetery Administration & Outreach Specialist

National Cemetery Administration; Portland (OR); On-site; USD 50,000 - 65,000; Full time

Job summary

National Cemetery Administration seeks a Cemetery Administration Specialist to support cemetery operations, customer service, and reporting. You will assist in planning, interment procedures, and public outreach, coordinating with the Administrative Officer and Cemetery Administrator.

The role requires handling inquiries with care, ensuring reports are accurate, and representing the cemetery at committal services outdoors when needed.

Qualifications

• Ability to type at least 40 words per minute.
• Valid REAL ID compliant state driver's license.
• Experience with data gathering, meeting coordination, and filing systems.

Responsibilities

• Plan and administer cemetery operations; support customer service and case processing.
• Provide information on memorial benefits to eligible family members.
• Assist with outreach and reporting; resolve inquiries and issues for the public.

Skills

Typing 40 wpm

Customer service

Public interaction under stress

Report generation

MS Word

MS Excel

MS Outlook

MS Teams

Education

Graduate level education

Bachelor's degree with SAA

Education+Experience combination

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

National Cemetery Administration seeks a Cemetery Administration Specialist to support cemetery operations, customer service, and reporting. You will assist in planning, interment procedures, and public outreach, coordinating with the Administrative Officer and Cemetery Administrator.

The role requires handling inquiries with care, ensuring reports are accurate, and representing the cemetery at committal services outdoors when needed.