Lead Cemetery Administration Specialist

National Cemetery Administration; Dixon (CA); On-site; USD 63,000 - 100,000; Full time

Job summary

The National Cemetery Administration seeks a Lead Cemetery Administration Specialist at Sacramento Valley National Cemetery in Dixon, CA. You will oversee five CAS staff, schedule more than 4,200 interments annually, and coordinate committal services with DoD, funeral directors, and families.

You will also handle eligibility reviews, public outreach, and ensure compliance with VA/NCA standards. This role requires strong public relations skills, tact under emotionally charged circumstances, and

Responsibilities

• Lead duties for five Cemetery Administration Specialists (GS-1630-07) and oversee workload distribution.
• Schedule over 4,200 interments at Sacramento Valley National Cemetery.
• Represent the Cemetery Administrator at committal services and outreach events.
• Ensure interment eligibility and compliance with NCA standards.
• Provide on-the-job training for CAS staff and volunteer coordination.
• Conduct public outreach and handle information for veterans and families.

Job description

• Hiring Agency: National Cemetery Administration
• Department: Department of Veterans Affairs

This position is located at the Sacramento Valley National Cemetery in Dixon, California.

Key Responsibilities

The incumbent, as a Lead Cemetery Administration Specialist, and represents the Cemetery Administrator (Director) in public relations by assisting in maintaining positive rapport with employees and the public in general to represent the best interest of the Sacramento Valley National Cemetery and the National Cemetery Administration (NCA).

Incumbent represents the Cemetery Administrator (Director) at committal services at the Sacramento Valley National Cemetery and at outreach events, providing information at information booths and veterans gathering regarding burials benefits to veterans and their spouses in support of the Minority Veterans Program (MVPC).

Incumbent will monitor committal services for compliance with the National Cemetery Administration standards pertaining to the mission to "honor Veterans and their families with final resting places in national shrines and with lasting tributes that commemorate their service and sacrifice to our Nation." Represents the cemetery in making committal arrangements; receiving data concerning arrangements in various forms including via electronic transfer from National Scheduling Office (NSO), telephone, and in person; records pertinent to interment and military data in electronic burial records Burial Operations Support System (BOSS).

Performs lead duties for five (5) Cemetery Administration Specialists, GS-1630-07. The incumbent distributes and balances the workload among the employees and is responsible for overseeing the scheduling of over 4,200 interments at Sacramento Valley National Cemetery.

The incumbent also performs a variety of clerical and technical support functions to support the administrative, logistical, and analytical activities related to the interment of qualified veterans, their spouse, and dependent children at Sacramento Valley National Cemetery. The incumbent also serves as the quality control expert responsible for determining if the application for burial and eligibility is correct prior to scheduling.

The incumbent is responsible for scheduling interments for all casket and cremation burials, memorials and In Memory of (IMO) request based on information received from the Department of Defense, NCA Scheduling Center, funeral directors, and/or families of the deceased. The incumbent performs extensive public contact by telephone, which requires tact and patience, often requiring the ability to deal with the decedent's immediate family in times of emotional crisis.

The Lead Cemetery Administration Specialist obtains the essential information required and schedules interment services in compliance with local policies and directives. All personal and veteran information must be carefully reviewed prior to establishing eligibility. The incumbent is expected to be knowledgeable of the operational characteristics at the National Cemetery to ensure that interments are scheduled according to the requirements at the cemetery.

The incumbent is responsible for overseeing the investigation and determination of eligibility for cases established during the normal business week. The incumbent is responsible for providing onthe-job training for other Cemetery Administration Specialists (CAS) and volunteers. Incumbent will ensure CAS employees are fully trained in both BOSS/Admin duties and leading committal services Performs public outreach as needed.

Salary Ranges GS-7 $63,081- $82,007 GS-9 $77,161- $100,315 Work schedule: Required to work Monday through Friday, 8:00am to 4:30pm. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year.

Staff will be required to work overtime, weekends, and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work. Compressed/Flexible Schedule: Not Available Telework: Not Available Remote/Virtual: This is not a virtual or remote position. Position Description Title/PD#: Lead Cemetery Administration Specialist / PD1591621 The full performance level of this position is GS-07.

At the GS-05 level, you will perform similar duties but under closer supervision. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Relocation Expenses: Not authorized Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement).

Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Which agency is hiring for this position?

This position is with National Cemetery Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $63081 – $100315/yr.

What is the application deadline?

Applications close on 2026-09-28.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

Source: USAJOBS.gov — U.S. Federal Government