Cell Phone Computer Repair Technician

Ubreakifix; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Bonus based on performance

Dental insurance

Vision insurance

Job summary

Ubreakifix is hiring Technicians in Houston, Texas. As part of our in-store team, you will repair electronic devices while ensuring a top-notch customer experience. Ideal candidates will have a high school diploma, strong customer service skills, and a passion for technology. We provide extensive training, competitive pay, and a fun working environment. Additional responsibilities include educating customers and managing direct repairs of mobile devices. Join us for a rewarding opportunity!

Qualifications

• Six months face-to-face customer service and sales experience required.
• Basic knowledge of Microsoft Office is needed.
• Ability to pass a drug and background test is necessary.

Responsibilities

• Repair and troubleshoot electronic devices for customers.
• Educate customers on Ubreakifix products.
• Ensure excellent customer service and satisfaction.

Skills

Customer service

Communication skills

Teamwork

Technical skills with electronics

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Benefits

• Employee discounts
• Health insurance
• Bonus based on performance
• Dental insurance
• Vision insurance

The leader in professional electronics repair, uBreakiFix, is HIRING!!!

Our team of in-store Technicians keep our customers connected by repairing their electronic devices. You will work inside one of our retail stores and be the face of our in-store operations team while delivering our award-winning personalized customer experience.

We are also hiring for Mobile/Field Technicians who perform We Come To You cell phone repairs!!

We are looking for new team members who are passionate about

• Honing their skills as a technician and customer educator.
• Breaking stuff in the name of science and repairing things broken!
• Ensuring that every customer has a great experience!
• Educate customers on Ubreakifix products and the ability to sell!

Our company’s culture is much like a family. We teach each other new things and come together to beat tough deadlines. Most of all we maintain a fun, safe, positive, and motivating work environment.

What we offer

• A competitive base pay and bonuses
• Extensive training designed to help you be successful and learn how to fix anything
• Health insurance
• Supplemental Dental and Vision insurance

You’ll be a great fit with our team if you have

• Six months face-to-face customer service and sales experience
• Knowledge of mobile devices and operating systems
• High School diploma or equivalent
• Strong oral and written communication skills
• Strong teamwork and collaboration skills
• Outstanding customer service skills-Customer Satisfaction is #1
• Basic knowledge of Microsoft Office
• Flexible schedule availabilityReliable Transportation
• Pass a drug and background test

Preferred Qualifications

• Experience repairing/troubleshooting electronics, smartphones, PC/MACs and game consoles
• Previous experience working at a retail electronics or phone carrier store
• High School Diploma or GED