Electronics Repair Technician & Sales

uBreakiFix; Dallas (TX); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Competitive pay

Commission bonuses

Continuing education support

On the job training

Promotion from within

Job summary

ubreakifix is seeking a Tech Repair Expert to work in a retail store, delivering personalized customer experiences while repairing smartphones, tablets, and computers. You will handle in-store services and Asurion connected home solutions, ensuring fast, accurate repairs and a clean, organized workspace.

The ideal candidate has 1+ year of repair or customer service experience, a passion for problem solving, and strong communication and teamwork.

Qualifications

• One or more years of customer service and/or repair experience.
• Knowledge of mobile devices, computers and operating systems.
• Strong oral and written communication skills.
• Strong teamwork and collaboration skills.
• Motivated to meet evolving performance objectives.

Responsibilities

• Repair a variety of electronic devices including smartphones, tablets and computers.
• Provide customers with solutions with in-store services and Asurion connected home products.
• Repair devices in a quick and efficient manner
• Keep accurate records of parts and materials during repairs
• Maintain a tidy and clean work area at all times
• Perform in your role and achieve your goals by performing timely repairs, providing excellent service, and creating satisfied customers.

Skills

Customer service

Repair experience

Mobile devices knowledge

Operating systems knowledge

Communication skills

Teamwork

Willingness to learn

Job description

Benefits:

• Bonus based on performance
• Employee discounts

Tech Repair Expert, ubreakifix

We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.

What you will be doing:

Our team of consumer electronics technicians have great passion for troubleshooting and repairing computers, tablets, cellphones, and anything with a power button! We sell solutions-based products and services and provide fast, accurate repairs on devices that build long-lasting relationships. The Tech expert will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.

Essential Duties and Responsibilities:

• Repair a variety of electronic devices including but not limited to smartphones, tablets, and computers.
• Provide customers with solutions with our in-store services and Asurion connected home products.
• Repair devices in a quick and efficient manner
• Keep accurate records of parts and materials during repairs
• Maintain a tidy and clean work area at all times
• Perform in your role and achieve your goals by performing timely repairs, providing excellent service, and creating satisfied customers.

Here's what you'll bring to the team:

• A passion for solving problems and delivering solutions
• A love for people and the devices that enrich their lives
• One or more years of customer service and/or repair experience
• A willingness to learn new technologies
• Reliable and flexible when it comes to dealing with difficult situations
• The ability to quickly adapt in an ever-changing environment
• Motivated to meet and exceed evolving key performance objectives
• Experience with product service support or electronics troubleshooting
• Knowledge of mobile devices, computers, and operating systems
• Strong oral and written communication skills
• Strong teamwork and collaboration skills

We take care of you (benefits/perks):

• Competitive pay
• Commission bonuses
• Continuing education support
• On the job training
• We promote from within

About ubreakifix

Since its inception in 2009, ubreakifix has grown to 700+ stores nationwide in markets across the U.S and Canada. ubreakifix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 1 year repair guarantee. ubreakifix handles everything from phones and gaming consoles, to cameras, laptops, and computers. Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality - all for much less than buying a new one. And most repairs can be completed while you wait! From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution. Visit www.ubreakifix.com for more info!