CE Program Manager

Eastern Iowa Community Colleges; Davenport (IA); On-site; USD 63,000 - 79,000; Full time

Benefits offered by this job

Paid time off

Summer Fridays off

Retirement plan

Health, vision, and dental coverage

Life insurance

Long Term Disability insurance

Tuition reimbursement

Flexible Spending Account

Professional development reimbursement

Job summary

Eastern Iowa Community Colleges is seeking a CE Program Manager to design and deliver non-credit programs in business, IT, management and service, focusing on needs assessment, marketing and curricular development. The role emphasizes identifying instructors, program delivery and evaluation, and staffing.

The position includes an excellent benefits package and collaboration with cross-functional teams to meet community and business needs for trained and certificate-eligible employees.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Three years experience working in business, IT and/or education.
• Technical knowledge in the areas of business, information technology, management and service.
• Proven ability to recruit, train and retain a talented pool of part-time instructors.
• Proven ability to work effectively in a team environment.
• Successful candidate must possess exceptional communication skills.

Responsibilities

• Develop curriculum, administer and schedule continuing education training programs for appropriate occupational fields and industries and subject areas as assigned.
• Partner with sales staff to create customized noncredit training programs for local business and industry.
• When necessary, go on sales calls with a Business Solutions Consultant.
• Recruit, select and manage Continuing Education instructors and ensure goals are met.
• Negotiate and document contracts and coordinate with the EICC Business Office for records.
• Conduct needs assessments, program analysis and development of new courses.
• Utilize LERN tools to market offerings, determine pricing and analyze enrollment trends.
• Monitor budget projections and operating margins in support of CE goals.
• Maintain data accuracy and regulatory compliance.
• Perform all other duties as assigned.

Skills

Communication skills

Teamwork

Recruitment and training

Technical knowledge

Education

Bachelor's degree or equivalent experience

Job description

Welcome to Eastern Iowa Community Colleges. We are so glad you are here.

This CE Program Manager is a solution-oriented designer and provider of short-term curricular offerings that address the business and community needs for trained and certificate-eligible employees. This position is focused on developing non-credit programs and courses in business, information technology, management and service. Emphasis is on needs assessment and marketing as well as curricular development. Responsible for identifying instructors, program delivery and evaluation, and staffing.

Excellent benefits package:

• Administrative salaried staff receive Paid time off annually starting at 20 daysof vacation, 14 days sick, 2 days of personal time. In addition to paid holidays off, including a week in December.
• Summer Fridays off – shift rotation for those positions that require daily coverage
• Retirement plan with 9.44% employer contribution ( IPERS or TIAA option), employees contribute 6.29%, plus additional retirement options
• Health, vision, and dental coverage
• Employer paid & voluntary Life insurance
• Employer paid Long Term Disability insurance
• Tuition reimbursement for employees and dependents
• Flexible Spending Account options
• Professional development and education reimbursement benefits
• State employee discounts for cell phones, hotels, museums, etc. Employee Assistance Program

Required Qualifications

• Bachelor’s degree or equivalent experience required.
• Three years experience working in business, IT and/or education.
• Technical knowledge in the areas of business, information technology, management and service.
• Proven ability to recruit, train and retain a talented pool of part-time instructors.
• Proven ability to work effectively in a team environment.
• Successful candidate must possess exceptional communication skills.

Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Ability to lift up to 10 lbs. occasionally, open filing cabinets and bend or stand as necessary. Prolonged periods standing or sitting at a desk and working on a computer.

Salary $62,900.00 - $78,700.00/Year

Typical Duties and Responsibilities

• Develop curriculum, administer and schedule continuing education training programs for appropriate occupational fields and industries and subject areas as assigned. This should be done by working closely with the Sales and Operations teams. Partner with sales staff to create customized noncredit training programs for local business and industry. When necessary, go on sales calls with a Business Solutions Consultant.
• Responsible for recruitment, selection and management of Continuing Education instructors. Responsible for securing and managing Continuing Education instructors to make sure goals are being met. Including working with team members to devise new, innovative approaches to finding and retaining a diverse pool of high quality instructors.
• Responsible for negotiating and documenting contracts and working with the EICC Business Office to maintain accurate records and documentation.
• Responsible for needs assessments, program analysis/selection, analysis of trends and research and development of new and innovative programs in field of expertise.
• Utilize LERN tools, benchmarks, and formulas to market program offerings, determine pricing, evaluate current offerings including enrollment trends and cancellation rates, and develop new courses/programs.
• Monitor and analyze budget revenue projections, program expenses, maintain appropriate operating margins and other benchmarks in support of CE Department Strategic Plans.
• Must maintain a commitment to providing quality service that meets or exceeds the expectations of internal and external customers.
• Responsible for vendor relationship, oversight, and management for vendors such as online class providers, book vendors, etc.
• Maintain accuracy of data collection and coding to meet regulatory compliance.
• Perform all other duties as assigned.

EICC Non-Discrimination Statement

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).
If you have questions or complaints related to compliance with this policy, please contact EICC’s Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, [e-mail] or the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: [phone]. FAX : [phone]; TDD : 800-877-8339 or Email: OCR [e-mail]