Administrative Assistant

EICC; Pleasant Valley Township, Northern (IA, KY); Hybrid; USD 26,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Sick leave

Personal time

Holiday pay

Retirement plans

Health, vision, and dental coverage

Tuition reimbursement

Flexible Spending Account

Professional development

Job summary

Eastern Iowa Community Colleges is seeking an Administrative Assistant to provide administrative, operational, and customer service support at the Belmont Campus. The role coordinates office activities, supports budgeting/purchasing, schedules meetings, and prepares documents while handling confidential information with professionalism.

The position emphasizes strong organizational skills, effective communication, and collaboration with the Dean of Career and Academic Planning and Student

Qualifications

• Associate degree or equivalent combination of education and experience.
• Two years of administrative, office, customer service, or related experience.
• Proficiency with Microsoft Office Suite and standard office technologies.
• Strong organizational, interpersonal, and communication skills.
• Demonstrated ability to manage multiple priorities and maintain confidentiality.

Responsibilities

• Serves as the primary point of contact for visitors, students, employees, and community members; provides information and directs inquiries appropriately.
• Coordinates daily office operations and administrative activities.
• Schedules meetings, appointments, events, and travel arrangements.
• Prepares correspondence, reports, presentations, spreadsheets, forms, and other business documents.
• Maintains department records, filing systems, and documentation.
• Prepares purchase requisitions, invoices, payment requests, budget transfers, and related documentation.
• Orders office supplies and maintains inventories in accordance with established procedures.
• Assists with departmental projects, initiatives, events, and operational activities.
• Coordinates logistics for meetings, trainings, orientations, workshops, and special events.
• Collects, organizes, and maintains information for reports, audits, compliance activities, and accreditation processes as assigned.
• Assists with data entry, tracking, and reporting responsibilities.
• Provides responsive and professional service to internal and external stakeholders.
• Maintains confidentiality of sensitive information.
• Supports communication efforts through preparation and distribution of materials, correspondence, and meeting documentation.
• Participates in committees, work groups, and special projects as assigned.
• Provides backup support for other administrative staff as needed.
• Delivers high-quality internal customer service and models EICC’s culture and values.

Skills

Strong organizational skills

Interpersonal communication

Confidentiality

Customer service

Detail oriented

Education

Associate degree or equivalent combination of education and experience

Tools

Microsoft Office Suite

Job description

Welcome to Eastern Iowa Community Colleges. We are so glad you are here.

The Administrative Assistant provides administrative, operational, and customer service support to a department, division, program, or campus function. This position coordinates office activities, maintains records, supports budgeting and purchasing processes, schedules meetings and events, prepares correspondence and reports, and serves as a key point of contact for students, employees, and community members.

The Administrative Assistant works independently to prioritize assignments, maintain efficient office operations, support departmental initiatives, and provide exceptional customer service while ensuring confidentiality and accuracy.

This role provides comprehensive administrative, clerical, and operational support to the Dean of Career and Academic Planning and the EICC Student Services Leadership Team. This position serves on-site at the Belmont Campus. Join us to be part of a vibrant academic community where your input can shape future generations of learners! We are committed to fostering an inclusive environment that values innovation, collaboration, and continuous growth.
Excellent benefits package:

• Hourly staff receive paid time off annuallystarting at 10.5 daysof vacation, 12 days sick, 2 days of personal time. In addition to paid holidays off, including a week in December.
• Summer Fridays off – shift rotation for those positions that require daily coverage
• Retirement plans with 9.44% employer contribution ( IPERS or TIAA option), employees contribute 6.29%
• Health, vision, and dental coverage
• Employer paid & voluntary Life insurance
• Employer paid Long Term Disability insurance
• Tuition reimbursement for employees and dependents
• Flexible Spending Account options
• Professional development and education reimbursement benefits
• State employee discounts for cell phones, hotels, museums, etc. Employee Assistance Program

Required Qualifications

• Associate degree or equivalent combination of education and experience.
• Two years of administrative, office, customer service, or related experience.
• Proficiency with Microsoft Office Suite and standard office technologies.
• Strong organizational, interpersonal, and communication skills.
• Demonstrated ability to manage multiple priorities and maintain confidentiality.

Preferred Qualifications

• Experience in higher education or a similarly complex organization.
• Experience supporting budgets, purchasing, records management, or program operations.

Physical Demands

• This position operates in a professional office environment and routinely uses standard office equipment including computers, phones, photocopiers, filing cabinets, and fax machines.
• The role requires the ability to lift and move up to 10 pounds occasionally, open and access filing cabinets, and bend, reach, or stand as needed.
• The position requires prolonged periods of sitting at a desk and working on a computer, as well as the ability to perform essential job duties with or without reasonable accommodation.

Salary $19.23/HR - $23.08/HR

Typical Duties and Responsibilities

Core Duties and Responsibilities:

• Serves as the primary point of contact for visitors, students, employees, and community members; provides information and directs inquiries appropriately.
• Coordinates daily office operations and administrative activities.
• Schedules meetings, appointments, events, and travel arrangements.
• Prepares correspondence, reports, presentations, spreadsheets, forms, and other business documents.
• Maintains department records, filing systems, and documentation.
• Prepares purchase requisitions, invoices, payment requests, budget transfers, and related documentation.
• Orders office supplies and maintains inventories in accordance with established procedures.
• Assists with departmental projects, initiatives, events, and operational activities.
• Coordinates logistics for meetings, trainings, orientations, workshops, and special events.
• Collects, organizes, and maintains information for reports, audits, compliance activities, and accreditation processes as assigned.
• Assists with data entry, tracking, and reporting responsibilities.
• Provides responsive and professional service to internal and external stakeholders.
• Maintains confidentiality of sensitive information.
• Supports communication efforts through preparation and distribution of materials, correspondence, and meeting documentation.
• Participates in committees, work groups, and special projects as assigned.
• Provides backup support for other administrative staff as needed.
• Delivers high-quality internal customer service and models EICC’s culture and values.
• Performs related duties as assigned.

Department or Program Specific Duties (Area Focus)

• Provides administrative support to the Dean of Career and Academic Planning and the Student Services Leadership Team, including management of leadership calendars, coordination of divisional meetings, and support of district-wide initiatives.
• Manages designated Student Services and leadership email inboxes, prioritizing communications and coordinating follow-up actions as appropriate.
• Assists with enrollment, outreach, student engagement, retention, and student success initiatives in collaboration with Student Services departments.
• Coordinates operations related to student basic needs initiatives, including campus food pantries, sharing shelves, and other student support resource efforts.
• Maintains and disseminates student support resource information and assists with student outreach campaigns and communications promoting available services.
• Supports personnel‑related processes for the division, including preparation and routing of employment‑related documentation, maintenance of confidential records, and coordination with Human Resources.
• Provides administrative support for district‑wide student success programs, including orientation activities, leadership initiatives, and college‑wide student engagement efforts.

EICC Non-Discrimination Statement

It is the policy of Eastern Iowa Community College District not to discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, and actual or potential family, parental or marital status, as required by the Iowa Code §§216.6 and 216.9, Titles VI and VII of the Civil Rights Act of 1964 (42 U.S.C. §§ 2000d and 2000e), the Equal Pay Act of 1973 (29 U.S.C. § 206, et seq.), Title IX (Educational Amendments, 20 U.S.C. §§ 1681-1688), Section 504 (Rehabilitation Act of 1973, 29 U.S.C. § 794), and Title II of the Americans with Disabilities Act (42 U.S.C. § 12101, et seq.).
If you have questions or complaints related to compliance with this policy, please contact EICC's Equal Employment Opportunity Officer/Equity Coordinator, Eastern Iowa Community College District, 101 West Third Street, Davenport, Iowa 52801, 563-336-5222, [e-mail] or the Office for Civil Rights, U.S. Department of Education, Cesar E. Chavez Memorial Building, 1244 Speer Boulevard, Suite 310, Denver, CO 80204-3582, Telephone: [phone]. FAX : [phone]; TDD : 800-877-8339 or Email: OCR [e-mail]