CDMA Sales Analytics & Credit Support Analyst

PACCAR Inc; Kirkland, Northern (WA, KY); Hybrid; USD 71,000 - 106,000; Full time

Benefits offered by this job

401k with company match

Pension plan

Paid time off and holidays

Tuition reimbursement

Medical, dental and vision plans

Disability insurance

Life insurance

Job summary

PACCAR Kenworth Division has an opening for a Sales Analyst - Credit Debit Memo Application (CDMA) Support in Kirkland, WA. The role focuses on reviewing and processing debit/credit requests, ensuring accuracy, compliance, and proper documentation within the CDMA system.

The position requires a bachelor’s degree and 2+ years of experience, with strong Excel/Access/SQL skills and excellent communication. This role also involves reconciliation, reporting, and potential backup responsibilities for

Qualifications

• Bachelor’s degree is required in Business Administration, Marketing or related field.
• 2+ years of experience required.
• Strong communication and problem-solving abilities.
• Excel, Access and SQL experience for data analysis.

Responsibilities

• Coordinate all activities related to credit and debit requests received from dealers and/or generated internally.
• Analyze incoming credit and debit requests for accuracy and compliance with policies and sales promotions.
• Work with dealers to ensure complete credit request documentation and their understanding of Kenworth’s debit and credit policies.
• Reconcile and report customer incentive programs.
• Represent Kenworth on IT projects related to maintenance and improvements to the CDMA (Credit Debit Memo Application) system.
• Maintain desk procedures and create training materials for others assisting with credit processing.
• Serve as a backup to the Order Processing Administrator.
• Perform other duties as assigned.

Skills

Excel

Access

SQL

Analytical thinking

Communication skills

Detail-oriented

Multitasking

Independent work

Education

Bachelor’s degree in Business Administration or related field

Tools

Excel

Access

SQL

Job description

PACCAR Kenworth Division has an opening for a Sales Analyst - Credit Debit Memo Application (CDMA) Support in Kirkland, WA. The role focuses on reviewing and processing debit/credit requests, ensuring accuracy, compliance, and proper documentation within the CDMA system.

The position requires a bachelor’s degree and 2+ years of experience, with strong Excel/Access/SQL skills and excellent communication. This role also involves reconciliation, reporting, and potential backup responsibilities for