CDMA Analyst

PACCAR Inc; Kirkland, Northern (WA, KY); Hybrid; USD 71,000 - 106,000; Full time

Benefits offered by this job

401k with company match

Pension plan

Paid time off and holidays

Tuition reimbursement

Medical, dental and vision plans

Disability insurance

Life insurance

Job summary

PACCAR Kenworth Division has an opening for a Sales Analyst - Credit Debit Memo Application (CDMA) Support in Kirkland, WA. The role focuses on reviewing and processing debit/credit requests, ensuring accuracy, compliance, and proper documentation within the CDMA system.

The position requires a bachelor’s degree and 2+ years of experience, with strong Excel/Access/SQL skills and excellent communication. This role also involves reconciliation, reporting, and potential backup responsibilities for

Qualifications

• Bachelor’s degree is required in Business Administration, Marketing or related field.
• 2+ years of experience required.
• Strong communication and problem-solving abilities.
• Excel, Access and SQL experience for data analysis.

Responsibilities

• Coordinate all activities related to credit and debit requests received from dealers and/or generated internally.
• Analyze incoming credit and debit requests for accuracy and compliance with policies and sales promotions.
• Work with dealers to ensure complete credit request documentation and their understanding of Kenworth’s debit and credit policies.
• Reconcile and report customer incentive programs.
• Represent Kenworth on IT projects related to maintenance and improvements to the CDMA (Credit Debit Memo Application) system.
• Maintain desk procedures and create training materials for others assisting with credit processing.
• Serve as a backup to the Order Processing Administrator.
• Perform other duties as assigned.

Skills

Excel

Access

SQL

Analytical thinking

Communication skills

Detail-oriented

Multitasking

Independent work

Education

Bachelor’s degree in Business Administration or related field

Tools

Excel

Access

SQL

Job description

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CDMA Analyst

Date: Sep 9, 2026

Company: PACCAR

Kenworth Division of PACCAR has an opening for a Sales Analyst - Credit Debit Memo Application (CDMA) Support. This role will be located in Kirkland, WA.

Company Information

PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium-, and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced diesel engines, provides financial services and information technology, and distributes truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services — you can develop the career you desire with PACCAR. Get started!

Kenworth Truck Company

Kenworth Truck Company is the manufacturer of The World’s Best® heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company’s dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and medium duty diesel-electric hybrids. Kenworth is the first truck manufacturer to receive the Environmental Protection Agency’s Clean Air Excellence award in recognition of its environmentally friendly products.

Position Summary

The Sales Analyst supports the Credit/Debit Memo Application (CDMA) by reviewing and processing requests from dealers and internal users for debits and credits related to published programs, policies, and pricing. This role is responsible for ensuring requests are accurate, compliant, and supported by proper documentation. The Sales Analyst also handles reconciliation and reporting for specific programs such as Sourcewell. In addition, this position serves as a backup to the Order Processing Administrator and may assume additional responsibilities as needed to support the Sales Planning department.

Job Functions / Responsibilities

• Coordinate all activities related to credit and debit requests received from dealers and/or generated internally.
• Analyze incoming credit and debit requests for accuracy and compliance with policies and sales promotions.
• Work with dealers to ensure complete credit request documentation and their understanding of Kenworth’s debit and credit policies.
• Reconcile and report customer incentive programs.
• Represent Kenworth on IT projects related to maintenance and improvements to the CDMA (Credit Debit Memo Application) system.
• Maintain desk procedures and create training materials for others assisting with credit processing.
• Serve as a backup to the Order Processing Administrator.
• Perform other duties as assigned.

Qualifications & Skills

• Bachelor’s degree is required, a degree in Business Administration, Marketing, or a related field preferred.
• 2+ years of experience required
• Ability to communicate clearly and concisely, gather facts, and resolve problems in a positive and efficient manner.
• Demonstrated ability to work independently and make sound decisions based on multiple factors.
• Detail-oriented with strong organizational skills.
• Ability to manage multiple projects effectively and maintain a high level of productivity in a fast-paced, changing environment.
• Experience using analytical tools such as Excel, Access, and SQL.
• Exceptional verbal and written communication skills.

Why work for PACCAR/Kenworth?

Global Fortune 500Company with a wide array of growth and development opportunities

Work alongside experienced goal-oriented colleagues recognized as experts in their fields

Support and/or design the commercial vehicles of the future with a focus on emerging technologies such as electric and autonomous trucks

As a U.S. PACCAR employee, you have a full range of benefit options including:

401k with up to a 5% company match

Fully funded pension plan that provides monthly benefits after retirement

Comprehensive paid time off – minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time

Tuition reimbursement for continued education

Medical, dental and vision plans for you and your family

Flexible spending accounts (FSA) and health savings account (HSA)

Paid short-and long-term disability programs

Life and accidental death and dismemberment insurance

EAP services include wellness plans, estate planning, financial counseling and more

Additional Job Board Information

At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience. The salary range for a CDMA Analyst is $70,500 - $105,800 annually. This position is also eligible for a holiday gift. Additionally, this role is eligible for the full range of benefit options listed above.

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability and E-Verify Employer

Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue
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